Jenae Davis
Newport News,Va
Summary
Passionate, focused recent high school graduate with a track record of academic excellence.
Overview
1
1
year of professional experience
Work History
Shift Leader
Firehouse Subs
Newport News, VA
08.2023 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Assisted in training new employees on shift operations.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Concession Stand Cashier
Woodside High School
Newport News, VA
2022 - 2023
- Opened and closed stand properly by turning on or shutting down machines and warming and storing food properly.
- Prepared bills, handled cash and credit card transactions and distributed change.
- Stocked and restocked food and equipment items as necessary.
- Operated cash registers, counted money and logged daily sales and expenditures.
- Greeted customers, answered questions and provided food and drink recommendations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Cleaned and polished counters, equipment and tables.
- Prepared and promptly served food, beverages and desserts to customers.
- Assessed inventory and prepared product orders.
- Performed frequent sanitation procedures when handling and preparing food.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
High School Diploma -
Woodside High School
Newport News, VA06.2023
Certificate of completion - Emergency Medical Technician
New Horizons Regional Education Center
Hampton, VA06.2023
Skills
- Safe Food Handling
- Dependable and Cooperative
- Supply Restocking
- Problem-Solving
- Cleaning and Organization
- Cash Handling
- Payment Transactions
- Cash Drawer Operations
- Workstation Setup and Breakdown
- Guest Service
- Social media, Information Technology
- Microsoft Office 365
Timeline
Shift Leader
Firehouse Subs
08.2023 - Current
Concession Stand Cashier
Woodside High School
2022 - 2023
High School Diploma -
Woodside High School
Certificate of completion - Emergency Medical Technician
New Horizons Regional Education Center