Jenice Scurlark
Lynwood,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
DCFS, Los Angeles County
03.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Appointment Clerk
Kaiser Permanente
12.2021 - 03.2023
- Answered approximately 60 calls per day regarding appointment requests, concerns and inquiries.
- Documented all calls and inquiries in computer system.
- Provided accurate information and answered any questions regarding services or products.
- Called potential customers by following calling list set forth by managers.
Program Specialist
Shields For Families
08.2018 - 03.2020
- Established goals and created action plans to achieve goals.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
Administrative Assistant
Lynwood Unified School District
10.2011 - 08.2018
- Processed student registrations and withdrawals.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Documented attendance, grades and test scores to update permanent records.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
Education
Bachelor of Arts - Sociology
California State University - Dominguez Hills
Carson, CASkills
- Program File Distribution
- PC Proficiency
- Time Management
- Coordination
Timeline
Administrative Assistant
DCFS, Los Angeles County
03.2023 - Current
Appointment Clerk
Kaiser Permanente
12.2021 - 03.2023
Program Specialist
Shields For Families
08.2018 - 03.2020
Administrative Assistant
Lynwood Unified School District
10.2011 - 08.2018
Bachelor of Arts - Sociology
California State University - Dominguez Hills
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