Developed leadership and operational management skills in fast-paced healthcare environment. Expertise in process optimization and regulatory compliance, ensuring high standards of patient care. Seeking to transition into new field, leveraging strong background in project management and strategic planning.
Overview
9
9
years of professional experience
Work History
Director Of Clinical Operations
Smile Makers Dental Center
10.2020 - Current
Championed patient advocacy initiatives, upholding ethical principles in all aspects of clinical practice management.
Promoted a culture of continuous improvement by conducting regular audits and implementing necessary changes to optimize performance.
Planned and managed adherence to project budget and contracts and assisted in identification and development of scope change documents.
Developed comprehensive risk management plans to minimize potential issues in clinical operations.
Enhanced patient care quality by developing and implementing streamlined clinical processes.
Server
Green Pig Bistro
06.2016 - 11.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Front Desk Receptionist
First Smile Dental
02.2022 - 06.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
High School Diploma -
TC Williams High School
Alexandria, VA
06-2019
Skills
Adverse event reporting
Clinical trial management
Patient recruitment
Protocol development
Clinical leadership
Effective communication
Quality improvement
Shift scheduling
Marketing initiatives
Budget oversight
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
First Smile Dental
02.2022 - 06.2022
Director Of Clinical Operations
Smile Makers Dental Center
10.2020 - Current
Server
Green Pig Bistro
06.2016 - 11.2024
High School Diploma -
TC Williams High School
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