Jeniffer Finch
Administrative Operations
Houston,TX
Summary
Organized and dedicated Office Manager with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
The Aspenwood Company
12.2016 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Offered technical support and troubleshot issues to enhance office productivity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
No Degree - Heavy Wheeled Vehicle Mechanic
US Army Reserves
Fort Jackson, SC10.2001
Skills
- Microsoft Office
- Typing speed of 70 WPM
- Problem Solving
- Customer and client relations
- Computer Proficiency
- Customer Relations
- Clerical Support
- Office Management
- Professional Communication
- Scheduling and calendar management
- Dedicated Team Player
- Invoice Processing
- Documentation And Reporting
- Mail handling
- Multi-Line Phone Systems
- Tech-Savvy
- Event Coordination
- Resourceful
- Internet Research
- Mail Management
- Quality Assurance
- Project Management
- Letter preparation
- Account Reconciliation
- Accounting Support
- Office Equipment Maintenance
- Customer Service
- Data Entry
- Office Administration
- Time Management
Personal Information
Title: Business Office Manager, Office Assistant
Timeline
Administrative Assistant
The Aspenwood Company
12.2016 - 05.2023
No Degree - Heavy Wheeled Vehicle Mechanic
US Army Reserves
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