Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Properties NW of Gig Harbor
Gig Harbor, WA
11.2017 - Current
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Maintained inventory of office supplies and placed orders.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Store Environment Team Member
Michael's Arts & Crafts Store
Gig Harbor, WA
12.2013 - Current
Fostered positive work environment, leading by example and offering support to team members as needed.
Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Trained new staff on store policies, procedures, and customer service standards.
Developed strong cooperative relationships with coworkers and managers.
Addressed and resolved customer complaints in polite and professional manner.
Assisted with inventory counts and stocking of merchandise.