Jenn Althaus
Chula Vista,CA
Overview
19
19
years of professional experience
Work History
SERVER
DENNY'S
Chula Vista, CA
03.2023 - Current
- Food server/ cash handling
- Answer questions about the menu, take orders and commit to guest satisfaction
- Provide accurate orders to the kitchen staff
- Ensure all orders are correct and leave the kitchen properly to guest satisfaction
- Contribute to increased sales by suggestive selling techniques.
- Hours worked per week: 14
INDEPENDENT AGENT
LANDSTAR
Chula Vista, CA
08.2010 - 09.2023
- Cold call prospective customers to establish new relationships
- Managed freight moves from shippers to receivers via truck, train, ocean and air
- Track and trace all shipments with accurate and timely updates to clients
- Negotiates quality rates for clients while ensuring prompt and timely delivery.
- Certified Woman Owned Small Business
- Hours worked per week: 60
SERVER
Grand Ole BBQ
05.2022 - 01.2023
- Cashier/ Food server/Beer-tender
- Greet guests and answer any questions pertaining to the food/drink menu
- Responsible for daily cleaning tasks and maintaining a clean working environment
- Ensure all orders are accurate and leave the kitchen properly to guest satisfaction.
- Hours worked per week: 25
SERVER
El Barbecue
02.2022 - 06.2022
- Cashier/ Food server
- Run food, prepped sauces, poured drinks and provided excellent guest service
- Maintained a clean and organized workspace
- Square systems knowledge.
- Hours worked per week: 32
LEAD SERVER
Claim Jumper
La Mesa, CA
10.2004 - 09.2010
- Responsible for guest satisfaction
- Adhering to and enforcing systems and standards
- Managed and trained employees for opening of new restaurants
- Received and promoted safety within all aspects of customer service and the health of the restaurant
- Trained new employees to meet the standards of service that the guests expected
- Cross trained through multiple departments to meet guests and ownerships needs
- Frequently had to learn new menus and hold team members accountable for the latest information.
Skills
- Effective Customer Upselling
- Service Prioritization
- Cash Handling
- Cold-Calling
- Rate Negotiation
- Customer Service
Timeline
SERVER
DENNY'S
03.2023 - Current
SERVER
Grand Ole BBQ
05.2022 - 01.2023
SERVER
El Barbecue
02.2022 - 06.2022
INDEPENDENT AGENT
LANDSTAR
08.2010 - 09.2023
LEAD SERVER
Claim Jumper
10.2004 - 09.2010
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