Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Drenning

Geneseo

Summary

I learned a lot about upselling products at old navy. I also learned a lot about selling credit cards. In retail customer service is one of the most important skills you must have and I think old navy really improved that for me

Overview

1
1
Certification
2027
2027
years of professional experience

Work History

Cashier

Old Navy

At Old Navy I worked the cash register which meant that I had to handle money and scanning clothes. I also engaged in conversations with the customers and made sure they found everything they needed. While working fitting rooms I would organize clothes, put them back on shelves/ hangers. I'd also make sure customers had a good experience and that everything worked out for them. When working out on the floor I made sure to greet customers and ask if I could help them find anything. If I wasn't helping anyone I would be folding, and organizing any section that needed it.

Sales Associate

Exotic Tan
Derby, NY
07.2025 - Current

At exotic tan I have a lot of responsibility because I work by myself. I work the cash register which entails signing up new customers, selling lotions, and different tanning packages, counting the drawer and making sure it's even, and having excellent customer service skills. Aside from the register I do a lot of deep cleaning on beds, booths, and spray tan machines. I'll also occasionally handle paperwork.

Cashier

Old Navy
Blasdell,NY
10.2024 - 06.2025
  • Operated cash register, processing customer transactions accurately and efficiently.
  • Assisted customers with product selections, enhancing overall shopping experience.
  • Maintained cleanliness and organization of work area to meet health standards.
  • Worked the fitting rooms and possessed shipments of new clothes
  • Handled cash and credit card payments, ensuring secure financial transactions.

Cashier

Nikos
Derby, NY
11.2023 - 05.2024

At Nikos I worked the cash register, taking orders and handing out food. I also had the job of answering the phone and taking orders. I cleaned up every night when working. Unfortunately Nikos shut down so I had to find another job for.

Education

High School Diploma -

Lake Shore Senior High School
Angola, NY
06.2025

Skills

  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Cash register systems
  • Professionalism and courtesy
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Staff training
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Inventory management
  • Order packaging
  • Decision making aptitude

Certification

I've been CPR certified for a few years now because I babysit a lot so I find it important to have that skill

Timeline

Sales Associate

Exotic Tan
07.2025 - Current

Cashier

Old Navy
10.2024 - 06.2025

Cashier

Nikos
11.2023 - 05.2024

Cashier

Old Navy

High School Diploma -

Lake Shore Senior High School
Jenna Drenning