Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Hassett

Tonawanda,New York

Summary

Dedicated administrative professional knowledgeable in communication, training, and medical terminology. Organized and detail-oriented with maintains professionalism and coordinating busy offices.

Overview

5
5
years of professional experience

Work History

Lead Patient Service Representative

General Physicians
08.2020 - Current
  • Train new employees.
  • Work as a direct ling of communication between representatives and other staff.
  • Oversee and manage front staff of six employees.
  • Answer and direct phone calls, schedule appointments, take copays,
  • Check over 100 patients in and out each day.
  • Complete FMLA and Disability forms

Student Assistant

Res Life And Housing SUNY Oswego
08.2018 - 05.2020
  • Greet visitors
  • Answer and direct phone calls
  • Maintain office supply and inventory
  • Filed records
  • Assist with building and club advertisement and promotions
  • Assist with room assignments and financial policies

Education

Master of Science - Human Resource Management

Capella University
Minneota
06.2024

Bachelor of Arts - Criminal Justice

SUNY Oswego
Oswego, NY
05.2020

Skills

  • Policy Adherence
  • Office Administration
  • Insurance Verification
  • HIPAA Compliance
  • Appointment Scheduling
  • Excellent Communication
  • Attention to Detail
  • Strong Leadership
  • Customer Service Orientation
  • Organizational Skills
  • Staff Training
  • Electronic Health Records
  • Time Management

Timeline

Lead Patient Service Representative

General Physicians
08.2020 - Current

Student Assistant

Res Life And Housing SUNY Oswego
08.2018 - 05.2020

Master of Science - Human Resource Management

Capella University

Bachelor of Arts - Criminal Justice

SUNY Oswego

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Jenna Hassett