Jenna Hassett
Tonawanda,New York
Summary
Dedicated administrative professional knowledgeable in communication, training, and medical terminology. Organized and detail-oriented with maintains professionalism and coordinating busy offices.
Overview
5
5
years of professional experience
Work History
Lead Patient Service Representative
General Physicians
08.2020 - Current
- Train new employees.
- Work as a direct ling of communication between representatives and other staff.
- Oversee and manage front staff of six employees.
- Answer and direct phone calls, schedule appointments, take copays,
- Check over 100 patients in and out each day.
- Complete FMLA and Disability forms
Student Assistant
Res Life And Housing SUNY Oswego
08.2018 - 05.2020
- Greet visitors
- Answer and direct phone calls
- Maintain office supply and inventory
- Filed records
- Assist with building and club advertisement and promotions
- Assist with room assignments and financial policies
Education
Master of Science - Human Resource Management
Capella University
Minneota06.2024
Bachelor of Arts - Criminal Justice
SUNY Oswego
Oswego, NY05.2020
Skills
- Policy Adherence
- Office Administration
- Insurance Verification
- HIPAA Compliance
- Appointment Scheduling
- Excellent Communication
- Attention to Detail
- Strong Leadership
- Customer Service Orientation
- Organizational Skills
- Staff Training
- Electronic Health Records
- Time Management
Timeline
Lead Patient Service Representative
General Physicians
08.2020 - Current
Student Assistant
Res Life And Housing SUNY Oswego
08.2018 - 05.2020
Master of Science - Human Resource Management
Capella University
Bachelor of Arts - Criminal Justice
SUNY Oswego
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