Jenna Klicko
Reedsburg,Wisconsin
Summary
Organized, reliable and passionate about quality patient care. Flexible, hard working, ready to learn and contribute to team success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Access Registrar
Reedsburg Area Medical Center
Reedsburg, Wis
09.2018 - Current
- Filed medical records, scanned documents into the system, and maintained accurate patient information.
- Addressed concerns about registration processes during incoming calls from patients and providers.
- Regularly updated understanding of healthcare regulation changes by attending necessary education courses.
- Collaborated with other departments to ensure proper documentation was received prior to registering a patient.
- Developed positive relationships with physicians, nurses, administrators, and other staff members.
- Applied HIPAA privacy and security regulations while handling patient information.
- Ensured legal documentation by obtaining required signatures.
- Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
CNA
Sauk County Health Care Center
Reedsburg, WI
09.2010 - 09.2011
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
Education
Associate Degree in Nursing - Nursing Program
Madison Area Technical College
Madison, WI05-2025
Skills
- Multitasking and Organization
- Problem-Solving
- EMR Updating
- Insurance Verification
- HIPAA Compliance
- Paging Systems
- Team Collaboration
- Appointment Scheduling
Certification
- Licensed Practical Nurse 06/13/2024
- BLS 06/07/2023
- Nurse Aide 09/29/2010
Accomplishments
- Deans List-Perfect Honors
- Deans List-High Honors
- Deans List-Honors
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Access Registrar
Reedsburg Area Medical Center
09.2018 - Current
CNA
Sauk County Health Care Center
09.2010 - 09.2011
- Licensed Practical Nurse 06/13/2024
- BLS 06/07/2023
- Nurse Aide 09/29/2010
Associate Degree in Nursing - Nursing Program
Madison Area Technical College
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