Hi, I’m
Jenna Scaffidi
Wadsworth,OH
Summary
Detail-oriented and highly organized professional with strong administrative, customer service, and clerical skills, eager to apply my abilities in a Deputy Court Clerk role. Adept at managing records, processing documents, and providing excellent support in a fast-paced environment. Strong communicator with experience handling confidential information, coordinating schedules, and assisting the public with inquiries. Skilled in multitasking, problem solving, and learning new systems quickly. Excited to contribute my dedication, professionalism, and willingness to learn to the judicial system.
Skills
- Data entry proficiency
- Strong organization
- Multitasking Strengths
- Social Perceptiveness
- Dispute resolution
- Payment collection
- Attention to detail
- Excellent communication
- Schedule management
Work Preference
Education
Wadsworth High SchoolWadsworth, OH
High School Diploma
Work History
Lit Fiber
Customer Service Representative
06.2024 - Current
Job overview
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues, all while contributing to comprehensive database for future reference.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Huntington National Bank
Teller Promoted to Customer Experienced Banker
07.2021 - 06.2022
Job overview
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Self Employed
Photographer
01.2019 - Current
Job overview
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned, and uploaded photographs for publication.
Timeline
Customer Service Representative
Lit Fiber
06.2024 - Current
Teller Promoted to Customer Experienced Banker
Huntington National Bank
07.2021 - 06.2022
Photographer
Self Employed
01.2019 - Current
Wadsworth High School
High School Diploma
Overview
8
years of professional experience
Websites
Availability
See my work availability
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