Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Jenna Wheeler

Lexington,KY

Summary

Dynamic professional with a proven track record at Aramark, excelling in customer relationship management and event coordination. Recognized for enhancing guest experiences and driving sales through effective leadership and training. Adept at multitasking and maintaining high standards of service, consistently achieving goals in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Server

Idle Hour Country Club
Lexington, KY
04.2025 - Current
  • Followed health safety guidelines when preparing and serving food products.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Stayed informed about daily specials, new menu items, promotions.
  • Took orders from customers accurately and in a timely manner.

Premium Services Event Lead

Aramark, University of Kentucky
Lexington, KY
07.2023 - Current
  • Require food coordination, event preparation, game time maintenance and clean up
  • Inspect clubs/rooms to ensure cleanliness and make sure events are ready to go before a guest is checked in
  • Greet guests as well as check in frequently
  • Working outside events in our club levels (weddings, banquets, etc)
  • Required to set up buffets/replenish food throughout event

Juniors Specialist

Dillards
Lexington, KY
08.2021 - 07.2023
  • Responsible for building relationships with all customers
  • Being energetic and enjoying each transaction with every customer meeting and exceeding sales goals
  • Assisting in visual presentations throughout the department
  • Planning events such as fashion shows
  • Keeping the department clean and shoppable for our customers

Intern

State Farm
Elizabethtown, KY
05.2021 - 08.2021
  • Company Overview: Insurance
  • Responsible for daily cold calling
  • Taking payments, filing paperwork, mailing payments, etc
  • Insurance

Keyholder/ Shift Lead

Sun Tan City
Brandenburg, KY
08.2020 - 08.2021
  • Responsible for providing excellent customer service by ensuring all your clients' needs are there and treated professionally
  • Ability to properly engage with all clients by building relationships and understanding their needs
  • Making recommendations for products/services, and maintaining sales requirements
  • Ability to multitask, such as cleaning bed as clients leave, and overall maintaining a clean salon
  • Open/Close Salon, cash handling, and training new employees

Education

Associate Degree in Business Education -

Bluegrass Community And Technical College
Lexington, KY
05-2026

High School Diploma -

Meade County High School
Brandenburg, KY
05-2021

Skills

  • Customer relationship management
  • Sales strategy
  • Training & Development
  • Leadership
  • Customer service
  • Cash handling

Accomplishments

  • BCTC Deans List Fall 2023, Spring 2024
  • Kentucky Colonel 2020

References

References available upon request.

Timeline

Server

Idle Hour Country Club
04.2025 - Current

Premium Services Event Lead

Aramark, University of Kentucky
07.2023 - Current

Juniors Specialist

Dillards
08.2021 - 07.2023

Intern

State Farm
05.2021 - 08.2021

Keyholder/ Shift Lead

Sun Tan City
08.2020 - 08.2021

Associate Degree in Business Education -

Bluegrass Community And Technical College

High School Diploma -

Meade County High School

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