Jennae Jones
Darby,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Outback Steakhouse
Springfield, PA
04.2024 - 10.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
Waffel House
Tallahassee, FL
01.2021 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
Server
Charlie Bs bar and grill
Philadelphia, PA
02.2018 - 06.2020
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Followed proper pouring techniques for alcoholic beverages according to company policy.
- Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
- Maintained accurate records of inventory levels of beer, wine, spirits, mixers, garnishes.
Server
Dennys Restaurant
Uniontown, PA
12.2016 - 01.2018
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
Education
GED -
Metropolitan Career Centefrd
Philadelphia, PA12-2009
Skills
- Hospitality service expertise
- Sales expertise
- Specials promotion
- Food safety practices
- Point of sale operation
- Liquor, wine, and food service
- Exceptional customer service
Certification
- Ramp
Timeline
Server
Outback Steakhouse
04.2024 - 10.2024
Server
Waffel House
01.2021 - 03.2024
Server
Charlie Bs bar and grill
02.2018 - 06.2020
Server
Dennys Restaurant
12.2016 - 01.2018
GED -
Metropolitan Career Centefrd