Real Estate License
Jennifer Adams
Peoria,AZ
Work Preference
Summary
Dynamic Property Manager with a proven track record at Diamond Elite Peoria LLC, enhancing tenant satisfaction and optimizing occupancy rates. Skilled in financial budgeting and effective communication, I successfully implemented maintenance schedules and improved property conditions, fostering strong landlord-tenant relationships and ensuring compliance with fair housing mandates.
Overview
27
27
years of professional experience
Work History
Property Manager
Diamond Elite Peoria LLC
Peoria, AZ
02.2022 - Current
- Oversaw daily operations of multiple residential properties, ensuring tenant satisfaction and retention.
- Implemented property maintenance schedules, enhancing overall property conditions and reducing repair response times.
- Managed leasing processes, including tenant screenings and lease negotiations, to optimize occupancy rates.
- Developed and enforced property policies, promoting compliance with regulations and enhancing community standards.
- Collaborated with vendors to coordinate maintenance and improvement projects, ensuring quality service delivery.
- Conducted regular property inspections to identify issues proactively and maintain high living standards for residents.
- Trained and mentored junior staff on operational procedures, fostering a cohesive team environment focused on efficiency.
- Analyzed financial reports to manage budgets effectively, optimizing resource allocation across properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Property Manager
Pepper Tree Lane Apartments
Glendale, AZ
12.1998 - 07.2003
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Education
High School Diploma -
Sam Barlow
Gresham, ORSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Leasing and sales
- Property tours and inspections
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Administrative support
- Fair housing mandates
- Tenant and eviction laws
- Vendor management
- Multi-family property management
- Financial budgeting and reporting
- Property management expertise
- Marketing and advertising
- Maintenance coordination
- Contract negotiation
- Preparing property agreements
- Adaptable
- Property accountability
- Valid [state name] driver's license
- Preventive Maintenance
- Software utilization
- Database management
- Fair housing compliance
- Eviction notices
- Property marketing and promotion
- Unit vacancies
- Debt control
- Lease administration
- Work order monitoring
- Commercial property
- Leasing operations
- Parking operations
- Skilled multi-tasker
- Customer relations
- Clear communication
- Critical thinking
- Client relations
- Relationship building
- Decision-making
- Property showing
- Administrative leadership
- Creative and adaptable
- Sales and marketing
- Dispute handling
- Monthly fee and payment collection
- Repair planning
- Grounds and facility inspection
- Maintenance management
- Disturbance handling
- Office staffing
- Complaints investigation
- Deposits management
- Tenant eligibility determination
- Schedule coordination
- Sale and rental recordkeeping
- Performance assessment
- Social media engagement
- Property marketing
- Staff coordination
- Employee motivation and guidance
- Rent pricing optimization
- Personnel management
- Codes compliance
- Vacancy marketing
- Mobile device operation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
- Oversaw multiple residential family properties totaling over 147 individual units.
- Achieved monthly goals by completing operations with accuracy and efficiency.
- Demonstrated skill and career growth by being promoted 2 times in 4 years.
Interests
Software
Excel
Google sheets
Word
Buildium tenant platform
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
Diamond Elite Peoria LLC
02.2022 - Current
Property Manager
Pepper Tree Lane Apartments
12.1998 - 07.2003
High School Diploma -
Sam Barlow