Jennifer Ames
North Las Vegas,NV
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
22
22
years of professional experience
Work History
Store Director
Pandora Jewelry
Fashion Show Mall
05.2019 - Current
- Assessed newly unpacked merchandise and instructed stock clerks to add to display cases and displays.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Identified current and future trends that appeal to consumers.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
Asics
North Premium Outlet
09.2017 - 05.2019
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Bebe Inc
Fashion Show Mall
12.2003 - 03.2017
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
No Degree - Business, Biology
UNLV
Las VegasSkills
- Sales Expertise
- Team Leadership
- Coaching and Mentoring
- Time Management
- Customer Service
- Staff Management
- Product and Service Sales
- Store Opening and Closing Procedures
- Special Events
- Recruiting and Hiring
Timeline
Store Director
Pandora Jewelry
05.2019 - Current
Store Manager
Asics
09.2017 - 05.2019
Store Manager
Bebe Inc
12.2003 - 03.2017
No Degree - Business, Biology
UNLV