Jennifer Aranda
Houston,TX
Summary
Motivated Leasing Consultant with hands-on experience in residential leasing and building strong relationships with prospective residents. Known for excellent customer service, strong communication skills, and the ability to quickly learn industry processes while contributing to positive leasing outcomes.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Green Meadows Apartments
Houston, TX
12.2025 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Front of House Manager
La Corita Sports Cantina
Houston, TX
10.2022 - 08.2025
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Trained new hires on company policies, procedure, as well as proper food handling techniques which resulted in reduced turnover rates.
- Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
Store Manager's Assistant
TitleMax
Houston, TX
02.2022 - 10.2023
- Worked to meet team's sales goals by selling loan and pawn products to consumers
- Developed customer relationships and provided unrivaled customer service in order to build new business, maintain store profitability, and further brand loyalty and recognition
- Maintained customer information in the Point of Sale system with integrity to ensure transactions and private details remain protected
- Upheld compliance with company policies and procedures, as well as local, state, and federal laws and regulations
Customer Service Representative
ASK Telemarketing
Montgomery, AL
11.2020 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Receptionist
Shield Roofing & Sheet Metal
Houston, TX
03.2020 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
Education
BA - Business Management
Alabama State University
05-2021
Skills
- Application processing
- Phone and email etiquette
- Building rapport
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Consultant
Green Meadows Apartments
12.2025 - Current
Front of House Manager
La Corita Sports Cantina
10.2022 - 08.2025
Store Manager's Assistant
TitleMax
02.2022 - 10.2023
Customer Service Representative
ASK Telemarketing
11.2020 - 03.2021
Receptionist
Shield Roofing & Sheet Metal
03.2020 - 08.2020
BA - Business Management
Alabama State University