Open To Work
Jennifer Banks
Chilli's
Columbus,Ohio
Work Preference
Job Search Status:
Open to work
Minimum Desired Compensation
$45000/yr
2
Languages
21
years of professional experience
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Work History
Server
3 Months- Provided fast-paced guest service and hospitality in high-volume restaurant, enhancing customer experience.
- Oversaw ordering, tableside payment processing, and menu upselling while collaborating with large team to maintain quick ticket times and clean dining room.
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery to tables.
- Trained new staff on menu knowledge and service standards, fostering a collaborative team atmosphere.
Server
7 Months- Provided fast service in high-volume restaurant and entertainment venue, enhancing guest experience through effective menu recommendations.
- Oversaw high-volume dining sections with Micros POS, ensuring compliance with safety and alcohol regulations for optimal service quality.
- Worked seasonally in a fast-paced environment
Waitress
4 Years 8 Months- Engaged customers with friendly service to enhance dining experience.
- Knowledge of the menu, with the ability to provide suggestions.
- Checked in with customers during meal service to ensure satisfaction and address needs.
- Maintained clean work station by restocking supplies and collaborating with kitchen, bar, and grill staff.
- Business operations ceased
Waitress
1 Year 1 Month- Take food and drink orders from customers accurately and with a positive attitude. Delivered food to tables with efficiency and attention to detail. with precise timing.
- Answered customer inquiries regarding menu items, ingredients, and pricing, enhancing their dining experience.
- Communicated daily specials to customers, promoting featured items and encouraging sales.
Cocktail Server
14 Years 11 Months- Served alcoholic beverages and food orders to customers.
- Delivered prompt service of alcoholic beverages and food orders to enhance customer experience.
- Restocked bar area with beer, wine, spirits, and supplies to maintain efficient operations.
Education
Undergrad - Pre-med
Voice Over/ Audio Production Training - Voice Overs
Skills
Order Management
POS operations
Menu Knowledge
Health Compliance
Customer Service
Customer Engagement
Upselling
High sales volume
Multitasking
Problem Solving
Effective Communication
Team Player
Languages
English
Native
Personal Information
Title: Server/Waitress
Timeline
Server
Chilli's
07.2026 - CurrentRead More
Server
Dave and Busters
11.2025 - 06.2026Read More
Waitress
BD's Mongolian Grill
10.2021 - 06.2026Read More
Waitress
Olive Garden
12.2020 - 01.2022Read More
Cocktail Server
Follies
05.2005 - 04.2020Read More
The Ohio State University
Undergrad from Pre-med
Read More
Creative Studios of Atlanta
Voice Over/ Audio Production Training from Voice Overs
Read More