Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
21
21
years of professional experience
Work History
Bartender
Veterans of Foreign War (VFW)
01.2019 - 09.2019
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Boosted beverage sales, designing and promoting range of signature cocktails.