Jennifer Castillo
Simi Valley,CA
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Well-versed in selecting, packing, and delivering orders. Well organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Ready to bring many years of retail experience to dynamic new position.
Overview
3
3
years of professional experience
Work History
Digital Shopper
Walmart
Simi Valley
10.2022 - Current
- Enchanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries
- Consistently met deadlines and quality goals for accuracy and timeliness
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner
- Maintained high satisfaction ratings by completing orders using the shortest, most efficient routes
- Tracked substitutions and informed customers of changes
Front End- Seasonal
Costco
Simi Valley
10.2024 - 01.2025
- Experience working in the clothing department, as a cashier, and as a cashier assistant
- Assisted with customer requests and answered questions to improve satisfaction.
- Handled debit, credit, and cash transactions, made sure prices were correct, and helped clients with their wants and questions
- Helps the cashier and members by unloading and loading/boxing items in a timely and orderly manner while maintaining a good interaction with both parties
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
PTCB -
Moorpark Adult School
Moorpark 08.2025 - 09.2025
Skills
- Problem-solving
- Attention to detail
- Strong work ethic
- Teamwork and collaboration
- Multitasking and organization
- Customer service
- Verifying order accuracy
Timeline
PTCB -
Moorpark Adult School
08.2025 - 09.2025
Front End- Seasonal
Costco
10.2024 - 01.2025
Digital Shopper
Walmart
10.2022 - Current