Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Jennifer Dishner

Salem,VA

Summary

Hardworking and successful business development professional develops strategic plans to market products and services for Home Health companies. Skilled at building and maintaining customer relationships, developing partnerships and strengthening vendor connections. Exceptional sales, service and business planning knowledge.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Business Development Representative

Interim Healthcare
Salem, VA
02.2022 - 09.2022
  • Effectively built relationships with both established and potential customers.
  • Worked with current clients to assess needs and develop improvement plans.
  • Established strong client relationships to drive business development.
  • Increased bottom-line profitability by growing customer base.
  • Increased profitability and revenue in sales.
  • Assisted with special projects supporting sales and marketing campaigns.

Sales Manager

Brookdale Senior Living of Roanoke
Roanoke , Virginia
10.2020 - 02.2022
  • Maintains professional network of potential clients and business opportunities.
  • Arranged pre-admission tours to families to lessen anxiety of admission.
  • Keep strong relationships with Hospitals, Physician offices, Nursing homes and other Assisted Living Communities.
  • Maintain relationships with "A place for Mom" and other computer sites.

Pharmaceutical Sales Representative

Watertree Health Prescription Discount Card
Roanoke, VA
05.2020 - 12.2020
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
  • Educated customers on product features and technical details to highlight benefits.
  • Traveled to various locations to educate our card in Virginia and West Virginia

Account Executive

Advanced Health Services
Roanoke, VA
11.2013 - 10.2019
  • Identified potential customers and evaluated market potential.
  • Developed relationships with Lewis Gale Medical Center casemanagers, Carillon Roanoke Memorial Hospital casemanagers, Bedford Hospital casemanager and UVA casemanagers.
  • Developed relationships with Nursing homes social workers, Friendship South, Springtree and several other nursing homes.
  • Provide individualized customer service to maintain longevity of accounts.
  • Communicated with clients via email, phone and in-person meetings.
  • Collaborated with other key personnel to determine opportunities that would provide growth to our company and great care for the patients.
  • Used effective communication and interpersonal skills when meeting and speaking with clients which promoted long-lasting relationships.
  • Explained and demonstrated our services in terms client could understand and relate to.
  • Met with patients in the hospitals, nursing homes and Assisted Living Facility.
  • Identified and achieved standards and expectations of our company.
  • Tracked sales through our 3 Legged stool reports and Growth plans on a weekly basis for upper management.
  • Contacted referral sources, alerting clients of our services we provide.
  • Provide education to multiple Doctors offices through luncheons and weekly visits.

Admissions and Marketing Director

Pheasant Ridge Nursing And Rehab
Roanoke, VA
11.2003 - 11.2013
  • Met with patients for smooth transition for Rehab placement.
  • Weekly reports to upper management.
  • Weekly meeting for growth and for care of the patients.
  • Worked with staff to help coordinate admissions.

Social Worker

SpringtreeDishnerAvante
Roanoke, VA
09.2002 - 11.2003
  • Communicated with relatives of patients about diagnoses and treatment programs.
  • Evaluated and addressed individual client needs and concerns.
  • Produced referrals for various community resources, including housing and transportation services.
  • Advised patients on community resources, made referrals and devised realistic treatment plans.
  • Set up family meetings with staff of the facility to discuss the care and discharge plans for the patients.
  • Educated residents and families regarding community resources.
  • Managed caseloads and acted as an advocate for client rights.

Case Manager

League Of Older Americans
Scarborough, ME
04.2002 - 08.2002
  • Supported uninsured and under-insured patients in obtaining medications through grants and community resources.
  • Produced referrals for various community resources, including housing and transportation services.
  • Interviewed clients individually and in family groups to determine what services would best address specific needs.
  • Acted as liaison between clients and community agencies to arrange for assistance in housing and their individual needs.
  • Met with supervisor weekly to discuss cases and brainstorm new strategies.

Social Worker

Piper Shores Nursing And Rehab
Scarborough, ME
12.2001 - 04.2002
  • Educated residents and families regarding community resources.
  • Interviewed clients individually and in family groups to determine what services would best address specific needs.
  • Communicated with relatives of patients about diagnoses and treatment programs.
  • Set up family meetings with facility staff to discuss discharge plans with patients and family.

Education

Bachelor of Science - Social Work

Radford University
Radford, VA

Associate of Science - Mental Health

Virginia Western Community College
Roanoke, VA

Associate of Arts - Elementary Education

Virginia Western Community College
Roanoke, VA

Skills

  • Communication
  • Customer relationships
  • Managing client relationships
  • Networking
  • Teamwork
  • Ability to work under pressure
  • Sales and Marketing Expertise
  • Needs assessments

Certification

  • Graduate of National Association of Pharmaceutical Sales Representative's Pharmacology/Pharmaceutical Sales Training Program
  • CNPR Number: 660162019

Affiliations

Member of the National Association of Pharmaceutical Sales Representatives.

Timeline

Business Development Representative

Interim Healthcare
02.2022 - 09.2022

Sales Manager

Brookdale Senior Living of Roanoke
10.2020 - 02.2022

Pharmaceutical Sales Representative

Watertree Health Prescription Discount Card
05.2020 - 12.2020

Account Executive

Advanced Health Services
11.2013 - 10.2019

Admissions and Marketing Director

Pheasant Ridge Nursing And Rehab
11.2003 - 11.2013

Social Worker

SpringtreeDishnerAvante
09.2002 - 11.2003

Case Manager

League Of Older Americans
04.2002 - 08.2002

Social Worker

Piper Shores Nursing And Rehab
12.2001 - 04.2002

Bachelor of Science - Social Work

Radford University

Associate of Science - Mental Health

Virginia Western Community College

Associate of Arts - Elementary Education

Virginia Western Community College
Jennifer Dishner