Jennifer Dishner
Salem,VA
Summary
Hardworking and successful business development professional develops strategic plans to market products and services for Home Health companies. Skilled at building and maintaining customer relationships, developing partnerships and strengthening vendor connections. Exceptional sales, service and business planning knowledge.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Development Representative
Interim Healthcare
Salem, VA
02.2022 - 09.2022
- Effectively built relationships with both established and potential customers.
- Worked with current clients to assess needs and develop improvement plans.
- Established strong client relationships to drive business development.
- Increased bottom-line profitability by growing customer base.
- Increased profitability and revenue in sales.
- Assisted with special projects supporting sales and marketing campaigns.
Sales Manager
Brookdale Senior Living of Roanoke
Roanoke , Virginia
10.2020 - 02.2022
- Maintains professional network of potential clients and business opportunities.
- Arranged pre-admission tours to families to lessen anxiety of admission.
- Keep strong relationships with Hospitals, Physician offices, Nursing homes and other Assisted Living Communities.
- Maintain relationships with "A place for Mom" and other computer sites.
Pharmaceutical Sales Representative
Watertree Health Prescription Discount Card
Roanoke, VA
05.2020 - 12.2020
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
- Educated customers on product features and technical details to highlight benefits.
- Traveled to various locations to educate our card in Virginia and West Virginia
Account Executive
Advanced Health Services
Roanoke, VA
11.2013 - 10.2019
- Identified potential customers and evaluated market potential.
- Developed relationships with Lewis Gale Medical Center casemanagers, Carillon Roanoke Memorial Hospital casemanagers, Bedford Hospital casemanager and UVA casemanagers.
- Developed relationships with Nursing homes social workers, Friendship South, Springtree and several other nursing homes.
- Provide individualized customer service to maintain longevity of accounts.
- Communicated with clients via email, phone and in-person meetings.
- Collaborated with other key personnel to determine opportunities that would provide growth to our company and great care for the patients.
- Used effective communication and interpersonal skills when meeting and speaking with clients which promoted long-lasting relationships.
- Explained and demonstrated our services in terms client could understand and relate to.
- Met with patients in the hospitals, nursing homes and Assisted Living Facility.
- Identified and achieved standards and expectations of our company.
- Tracked sales through our 3 Legged stool reports and Growth plans on a weekly basis for upper management.
- Contacted referral sources, alerting clients of our services we provide.
- Provide education to multiple Doctors offices through luncheons and weekly visits.
Admissions and Marketing Director
Pheasant Ridge Nursing And Rehab
Roanoke, VA
11.2003 - 11.2013
- Met with patients for smooth transition for Rehab placement.
- Weekly reports to upper management.
- Weekly meeting for growth and for care of the patients.
- Worked with staff to help coordinate admissions.
Social Worker
SpringtreeDishnerAvante
Roanoke, VA
09.2002 - 11.2003
- Communicated with relatives of patients about diagnoses and treatment programs.
- Evaluated and addressed individual client needs and concerns.
- Produced referrals for various community resources, including housing and transportation services.
- Advised patients on community resources, made referrals and devised realistic treatment plans.
- Set up family meetings with staff of the facility to discuss the care and discharge plans for the patients.
- Educated residents and families regarding community resources.
- Managed caseloads and acted as an advocate for client rights.
Case Manager
League Of Older Americans
Scarborough, ME
04.2002 - 08.2002
- Supported uninsured and under-insured patients in obtaining medications through grants and community resources.
- Produced referrals for various community resources, including housing and transportation services.
- Interviewed clients individually and in family groups to determine what services would best address specific needs.
- Acted as liaison between clients and community agencies to arrange for assistance in housing and their individual needs.
- Met with supervisor weekly to discuss cases and brainstorm new strategies.
Social Worker
Piper Shores Nursing And Rehab
Scarborough, ME
12.2001 - 04.2002
- Educated residents and families regarding community resources.
- Interviewed clients individually and in family groups to determine what services would best address specific needs.
- Communicated with relatives of patients about diagnoses and treatment programs.
- Set up family meetings with facility staff to discuss discharge plans with patients and family.
Education
Bachelor of Science - Social Work
Radford University
Radford, VAAssociate of Science - Mental Health
Virginia Western Community College
Roanoke, VAAssociate of Arts - Elementary Education
Virginia Western Community College
Roanoke, VASkills
- Communication
- Customer relationships
- Managing client relationships
- Networking
- Teamwork
- Ability to work under pressure
- Sales and Marketing Expertise
- Needs assessments
Certification
- Graduate of National Association of Pharmaceutical Sales Representative's Pharmacology/Pharmaceutical Sales Training Program
- CNPR Number: 660162019
Affiliations
Member of the National Association of Pharmaceutical Sales Representatives.
Timeline
Business Development Representative
Interim Healthcare
02.2022 - 09.2022
Sales Manager
Brookdale Senior Living of Roanoke
10.2020 - 02.2022
Pharmaceutical Sales Representative
Watertree Health Prescription Discount Card
05.2020 - 12.2020
Account Executive
Advanced Health Services
11.2013 - 10.2019
Admissions and Marketing Director
Pheasant Ridge Nursing And Rehab
11.2003 - 11.2013
Social Worker
SpringtreeDishnerAvante
09.2002 - 11.2003
Case Manager
League Of Older Americans
04.2002 - 08.2002
Social Worker
Piper Shores Nursing And Rehab
12.2001 - 04.2002
Bachelor of Science - Social Work
Radford University
Associate of Science - Mental Health
Virginia Western Community College
Associate of Arts - Elementary Education
Virginia Western Community College
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