Jennifer Driscoll
Hampton
Summary
Dynamic Property Manager with extensive experience managing residential properties. Adept at resolving tenant issues and fostering positive relationships. Committed to operational excellence, ensuring compliance with safety standards, and efficiently coordinating vendor services to enhance property value.
Overview
29
29
years of professional experience
Work History
Property Manager
JCM Management Company
Manchester
09.2009 - Current
- Sole Property Manager fora 144 unit townhouse rental community, overseeing daily operations, tenant relations and property performance.
- Supervise building maintenance, staff and outside vendors
- Maintained a 100% compliance record by successfully securing city occupancy permits with zero inspection finding for over 17 years.
- Conducted comprehensive compliance reviews and audits maintaining the Housing Development Access Grant Program. (Hodag)
- Oversaw lease negotiations and renewals, contributing to consistently high occupancy rates.
- Facilitated tenant communications, addressing concerns and resolving disputes to enhance resident satisfaction.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Coordinated maintenance requests and vendor services to ensure timely resolutions and maintain property standards.
- Conducted regular property inspections to ensure compliance with safety standards.
- Maintained accurate financial records, including rent collection and expense tracking.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Exercised direct supervision over property staff.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Rental Coordinator/Administrative Assistant
Carey & Giampa Realtors
Seabrook Beach
06.1997 - 05.2008
- Facilitated leasing processes for summer, winter, and year-round rentals.
- Coached and trained new staff to improve operational efficiency.
- Acted as liaison among 80 owners, vendors, and tenants to resolve issues promptly.
- Collected and processed rental payments accurately.
- Organized office operations and procedures to enhance productivity.
Education
Bachelor of Arts -
UNH
Durham, NH05-1994
Skills
- Property management
- Leasing operations
- Occupancy management
- Eviction laws
- Vendor management
- Client relations
- Issue resolution
- Tenant relations
Timeline
Property Manager
JCM Management Company
09.2009 - Current
Rental Coordinator/Administrative Assistant
Carey & Giampa Realtors
06.1997 - 05.2008
Bachelor of Arts -
UNH