JENNIFER GABRIEL
Portland,Oregon
Summary
Server management professional with proven track record in maintaining and optimizing server environments. Known for effectively resolving complex technical issues and implementing robust security measures. Strong focus on collaborative team efforts and achieving operational excellence, adaptable to changing technology landscapes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server Manager
River Pig Saloon
05.2021 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Liaised between servers and upper management to address issues and manage challenges.
- Led team of servers to consistently meet customer service and sales targets.
Store Manager
Joann Fabrics
10.2019 - 05.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Barista Shift Supervisor
Starbucks
11.2019 - 05.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Assistant Manager/Lead Waitress
Allenberry Resort
08.2017 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Dental Receptionist
Mathias And Magaro Dental Associates
01.2016 - 09.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
Education
General Studies -
Pennsylvania University Wilkes-Barre Campus
Wilkes-Barre, PA01.2016
Pre-Collegiate Studies -
Trinity High School
Camp Hill, PA01.2012
Skills
- Operating system management
- Team Training
- Backup management
- Crew coordination
- Software installation
- Server virtualization
Certification
OLCC
Food Handlers Card
Timeline
Server Manager
River Pig Saloon
05.2021 - Current
Barista Shift Supervisor
Starbucks
11.2019 - 05.2021
Store Manager
Joann Fabrics
10.2019 - 05.2021
Assistant Manager/Lead Waitress
Allenberry Resort
08.2017 - 10.2019
Dental Receptionist
Mathias And Magaro Dental Associates
01.2016 - 09.2019
Pre-Collegiate Studies -
Trinity High School
General Studies -
Pennsylvania University Wilkes-Barre Campus
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