Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gray

Burleson,TX

Summary

Highly-motivated employee and mother of three with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Waitress

Cheddars Restaurant
Burleson , TX
09.2022 - 12.2023
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Developed positive relationships with regular customers through friendly conversation.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted customers, answered questions and recommended specials to increase profits.

Sales Associate

Bingoplex
Crowley, Texas
11.2019 - 09.2022
  • Developed promotional strategies to increase sales volume.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.

Operations Manager

Staples
Lake Worth, Texas
07.2016 - 11.2019
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.

Education

GED -

Azle High School
Azle, TX
07-2024

Skills

  • Guest Relations Management
  • Safe Food Handling
  • Sales expertise
  • Reservation Management
  • Complex Problem-Solving
  • Memory retention
  • Strong multitasking
  • Excellent Communication
  • Reliability
  • Food and Beverage Upselling
  • Team building
  • Adaptability and Flexibility

Timeline

Waitress

Cheddars Restaurant
09.2022 - 12.2023

Sales Associate

Bingoplex
11.2019 - 09.2022

Operations Manager

Staples
07.2016 - 11.2019

GED -

Azle High School
Jennifer Gray