Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Grooters

Sand Lake,MI

Summary

Dynamic Treatment Coordinator with extensive experience excelling in appointment scheduling and treatment planning. Proven ability to enhance patient satisfaction through effective communication and HIPAA compliance. Skilled in Dentrix and insurance verification, streamlining processes to improve operational efficiency and support dental teams in delivering exceptional care.

Overview

2027
2027
years of professional experience

Work History

Treatment Coordinator

Greenville Family Dental
2017 - Current
  • Coordinated patient appointments and follow-ups to enhance scheduling efficiency.
  • Assisted patients in understanding treatment plans and financial options available.
  • Streamlined documentation processes, ensuring accuracy and compliance with regulations.
  • Supported dental team by maintaining organized records and managing patient inquiries.

Dental Receptionist

Dr Rosendall
2015 - 2017
  • Managed patient scheduling and appointment confirmations to optimize daily operations.
  • Assisted in processing patient records using electronic health record systems for accuracy.
  • Coordinated insurance verifications and explained benefits to patients effectively.
  • Handled incoming calls, providing information about services and addressing patient inquiries promptly.

Dental Assistant

Belmont Dentistry
2008 - 2015

Assisted dental professionals during root canal procedures and extractions. Supported general dentistry tasks to enhance patient care. Managed front desk responsibilities to facilitate office operations.

Education

High School Diploma -

Jenison High School
Jenison, MI

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Office administration
  • Dentrix experience
  • Treatment planning
  • Insurance verification and claims

Timeline

Treatment Coordinator

Greenville Family Dental
2017 - Current

Dental Receptionist

Dr Rosendall
2015 - 2017

Dental Assistant

Belmont Dentistry
2008 - 2015

High School Diploma -

Jenison High School