Jennifer Hudspeth
East Sparta,OH
Summary
Personable and dedicated Customer Service Representative with extensive experience in Automotive industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
28
28
years of professional experience
Work History
Service Advisor
Sarchione Ford
Waynesburg , Ohio
08.2022 - Current
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Developed strong relationships with customers by providing exceptional customer service.
- Upsold additional products or services when appropriate.
Service Cashier
Sarchione Ford
Waynesburg , Ohio
03.2021 - 08.2022
- Processed cash payments for merchandise purchases efficiently and accurately.
- Greeted customers and answered questions about products, services, and policies.
- Maintained a clean and organized checkout area by stocking supplies.
- Balanced the daily cash drawer by counting cash, checks, and credit card transactions.
- Answered phone calls promptly and provided information regarding store hours, location, product availability.
Title Clerk
Liberty Ford Aurora
Canton , Ohio
01.2017 - 03.2021
- Processed applications for new titles, transfers and duplicate titles.
- Performed data entry of vehicle information into system for registration purposes.
- Entered lien information into the system when applicable.
- Printed copies of documents as needed.
- Performed takedown exams for building transactions.
Title Clerk
Downtown Findlay
Canton , Ohio
05.1996 - 01.2017
- Verified accuracy of title documents for completeness and correctness.
- Processed applications for new titles, transfers and duplicate titles.
- Coordinated with other departments to resolve issues related to titling process.
- Scanned documents into electronic filing system according to company procedures.
- Printed copies of documents as needed.
Education
High School Diploma -
Sandy Valley High School
Magnolia, OH05-1992
Skills
- Clerical Support
- Customer Service
- Computer Skills
- Data Entry
- Price Quoting
- Service Estimates
- Repairs Scheduling
- Multitasking and Organization
- Service Scheduling
- Strong Work Ethic
Timeline
Service Advisor
Sarchione Ford
08.2022 - Current
Service Cashier
Sarchione Ford
03.2021 - 08.2022
Title Clerk
Liberty Ford Aurora
01.2017 - 03.2021
Title Clerk
Downtown Findlay
05.1996 - 01.2017
High School Diploma -
Sandy Valley High School
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