Jennifer Kilgo
Canton
Summary
Adaptable professional with a background in clerical duties and customer service. Known for excellent problem-solving abilities and effective communication skills, ready to support organizational goals and enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Clerk
Plain Local School District
Canton
08.2022 - Current
- Managed student attendance records and ensured accuracy of data entry.
- Assisted teachers with administrative tasks and classroom organization.
- Processed student registrations and maintained updated files in the system.
- Coordinated communication between staff, students, and parents effectively.
- Performed routine clerical duties such as filing, copying, and scanning documents.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Organized and maintained filing systems for confidential documents.
- Scanned documents into digital formats ensuring accuracy of content.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Custodial Worker
Interfaith Campus PreSchool
Canton
02.2022 - 07.2024
- Ensured cleanliness of classrooms and common areas to create a safe and welcoming environment for preschool children.
- Sanitized toys and equipment to ensure a healthy environment for children.
- Organized janitorial closets and restocked cleaning supplies to support uninterrupted cleaning operations.
- Reduced cleaning time significantly while maintaining company quality standards.
- Trained new custodial staff on proper cleaning techniques and safety protocols.
- Performed routine maintenance tasks such as painting walls, repairing minor plumbing issues or changing locks on doors.
- Secured building after hours by locking all doors and turning off lights to enhance safety and security.
Education
Some College (No Degree) - Health Education
Stark State College
Canton, OHSkills
- Data entry
- File management
- Records retrieval
- Data protection
- Customer service
- Customer satisfaction
- Serve customer needs
- Student registration
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Communication coordination
- Verbal and written communication
- Relationship building
- Conflict resolution
- Telephone etiquette
- Continuous improvement
Timeline
Clerk
Plain Local School District
08.2022 - Current
Custodial Worker
Interfaith Campus PreSchool
02.2022 - 07.2024
Some College (No Degree) - Health Education
Stark State College