Jennifer Mallinson
Sparks,NV
Summary
Resourceful Dietary Aide and Server with extensive knowledge of food service practices and proven customer service skills. Compassionate and detail-oriented worker with dedication to safety, productivity, customer service, and cleanliness. Extensive knowledge of food safety handling and meal services in a restaurant and assisted living setting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Dietary Aide
Summerset Assisted Living And Memory Care
08.2020 - 08.2023
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Dietary Aide
Gladding Ridge Assisted Living And Memory Care
08.2016 - 07.2020
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Environmental Service Worker
University Of Alberta Hospital
05.2015 - 04.2016
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Server
Boston Pizza
01.2011 - 04.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
High School Diploma -
Winton Churchill
Lethbridge, ABSkills
- Food Safety
- Cleaning and Sanitizing
- Team Collaboration
- Customer Loyalty
- Guest Satisfaction
- Hospitality Management
- Safe Handling Standards
- Time Management
- Product Stocking and Rotation
- Customer Service and Rapport
- Dining Customer Service
- Food Sales and Promotion
Timeline
Dietary Aide
Summerset Assisted Living And Memory Care
08.2020 - 08.2023
Dietary Aide
Gladding Ridge Assisted Living And Memory Care
08.2016 - 07.2020
Environmental Service Worker
University Of Alberta Hospital
05.2015 - 04.2016
Server
Boston Pizza
01.2011 - 04.2015
High School Diploma -
Winton Churchill
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