Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jennifer Marrero

Providence,RI

Summary

Im outgoing person, determinate and focus on my goals, meticulous leader. Seeking to obtain a job that give me the opportunity to develop myself as a person and a professional, based on my previous experience to achieve a mutual growth. Motivate with engaging personality and flexible approach. Upbeat, friendly good speaker and anticipating customer needs to facilitate enjoyable experiences. Talented Server bringing skills in order management, payment processing and upselling. Adaptable professional with expertise in personnel development, team collaboration.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Server and Bartender

Tend
08.2022 - Current
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

CSR, Sales

AutoZone
11.2021 - 03.2023
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Achieved perfect attendance and on-time record.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Bartender and Waitress

Mojito Bar & Grill
01.2012 - 08.2015
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Accounting Clerk

Garcia Construction Group
08.2007 - 10.2011
  • Managed accounts payable and receivables and payroll.
  • Completed financial reports, providing insight into performance, operations and cash flow.
  • Assisted in review and revision of budgets based on business needs.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Inspected account books and recorded transactions.

Education

Chef Training

Amos House
Providence, RI
03.2019

Bartender

BMWA
San Juan, PR
08.2013

High School Diploma -

Northern Research & Training Institute
Naranjito, PR
05.2009

Skills

  • Cool Under Pressure
  • Servsafe Certified
  • Continuous Improvement
  • Warm and Friendly
  • Food and Beverage Service
  • Team Player
  • Transactions and Cash Handling
  • Sales Expertise

Certification

  • TIPS
  • Serve Safe
  • CPR/First Aid/AED
  • Bartending & Waitress

Languages

English
Spanish

Timeline

Server and Bartender

Tend
08.2022 - Current

CSR, Sales

AutoZone
11.2021 - 03.2023

Bartender and Waitress

Mojito Bar & Grill
01.2012 - 08.2015

Accounting Clerk

Garcia Construction Group
08.2007 - 10.2011

Chef Training

Amos House

Bartender

BMWA

High School Diploma -

Northern Research & Training Institute

Similar Profiles

CREATE PROFILE
Jennifer Marrero