Jennifer Mattocks
Greensboro,NC
Summary
Property manager with extensive experience in managing residential portfolios, focused on attracting tenants and maintaining high occupancy rates. Proven ability to build strong client relationships that enhance overall satisfaction and drive revenue growth.
Overview
19
19
years of professional experience
Work History
Sales Consultant
Johnson Brothers Liquor Company
Greensboro, NC
04.2023 - Current
- Acquired new customer accounts through persistent cold calling and exceptional service.
- Cultivated client relationships to effectively address and fulfill their needs.
- Provided expert advice on wine and product selections for customers.
- Delivered comprehensive product information to customers, enhancing their purchasing decisions.
- Analyzed market trends to identify potential sales opportunities.
Broker in Charge
Triad Investors Realty
Greensboro, NC
07.2014 - 08.2022
- Attracting new tenants through advertising and property viewings.
- Setting rental rates, negotiating and enforcing lease agreements.
- Collected rent, managed late payments, and monitored operating expenses to ensure financial stability.
- Resolved tenant complaints and inspected vacated units to maintain property standards and tenant satisfaction.
- Contracting and supervising repairs and maintenance work.
- Prepared financial performance reports for properties to inform strategic decision-making.
- Understood real estate regulations and fair housing laws to ensure compliance.
Leasing Consultant
Signature Real Estate
High Point, NC
02.2012 - 07.2014
- Pre-screened applicants and negotiated lease terms to align with tenant preferences.
- Engaged with customers to uncover preferences and match them with suitable leased properties.
- Assisted apartment complexes in reaching and sustaining optimal occupancy rates.
- Ensured that applications are completed properly by prospective tenants.
- Verifies information on leasing applications.
- Reviews leasing contracts with tenants and obtains all required signatures.
- Collects any money that is due up front from tenants.
- Maintains current information on all aspects of a property including size, special features, expiration of current leasing agreements and pricing.
- Demonstrated knowledge of real estate practices and fair housing regulations.
Leasing Agent
Rent A Home of the Triad
Greensboro, NC
08.2007 - 12.2010
- Displayed properties to potential tenants, highlighting features to match their preferences.
- Asks customers questions to determine what they want or desire in their leased properties.
- Coordinated move-ins and move-outs, ensuring clear communication with tenants to enhance service satisfaction.
- Submitted work order requests to maintenance department and followed up with residents to ensure timely resolution of issues.
- Supervised team of staff to ensure efficient operations.
- Reviewed documentation for accuracy and compliance.
- NC Real Estate license BIC
Education
GTCC
Jamestown, NCSkills
- Sales strategy
- Lead generation
- Sales forecasting
- Supervising experience
- Customer engagement
- Territory expansion
- Supervising experience
- Real estate regulations
- Documentation review
- Litigation
- Problem solving
- Lead generation
Timeline
Sales Consultant
Johnson Brothers Liquor Company
04.2023 - Current
Broker in Charge
Triad Investors Realty
07.2014 - 08.2022
Leasing Consultant
Signature Real Estate
02.2012 - 07.2014
Leasing Agent
Rent A Home of the Triad
08.2007 - 12.2010
GTCC