Jennifer Montelongo
Garden City
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Teller Supervisor
Dream First Bank
Garden City
01.2023 - Current
- Supervised daily operations of teller services ensuring compliance and efficiency.
- Trained new tellers on procedures and customer service protocols.
- Assisted customers with transactions, inquiries, and account management.
- Managed cash handling processes, including balancing drawers and deposits.
- Resolved customer complaints promptly and efficiently while maintaining high levels of customer service.
- Managed incoming calls and directed inquiries to appropriate departments.
- Operated multi-line phone systems to handle high call volumes efficiently.
Waitress
La Playa Dorada
Garden City
05.2019 - Current
- Delivered exceptional service in fast-paced dining environment.
- Managed multi-table service efficiently during peak hours.
- Assisted team in maintaining cleanliness and organization of dining area.
Education
Garden City High School
garden city, KSGarden City Community College
Garden City, KS 08.2025 -
Skills
- Customer service
- Cash handling
- Training new staff
- Operations management
- Effective communication
- Detailed organization
Languages
English
Professional
Spanish
Limited
Timeline
Garden City Community College
08.2025 -
Teller Supervisor
Dream First Bank
01.2023 - Current
Waitress
La Playa Dorada
05.2019 - Current
Garden City High School