Jennifer Paulsen
RP Apartment Services
Newark,NJ
18
years of professional experience
Knowledgeable Peer Recovery Specialist I have a proven background in running successful businesses and driving growth. Leveraged strategic planning and operational excellence to achieve significant milestones. Demonstrated leadership and problem-solving skills to enhance team performance and operational efficiency.
Work History
Property Manager
8 Years 4 Months- Managed tenant relations, addressing concerns to enhance resident satisfaction.
- Coordinated maintenance requests, ensuring timely resolution and high-quality service delivery.
- Oversaw lease agreements, ensuring compliance with regulations and effective communication with stakeholders.
- Implemented property marketing strategies to attract prospective tenants and reduce vacancy rates.
- Monitored financial performance, assisting in budget preparation and expense tracking for operational efficiency.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Food Service Worker
4 Years 4 Months- Collaborated with kitchen staff to ensure timely meal delivery during peak hours.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Traffic Control Flagger
6 Years 6 Months- Directed traffic flow to ensure safety and efficiency in work zones.
- Collaborated with team members to set up and dismantle traffic control devices.
- Monitored road conditions and adjusted flagging procedures as necessary.
- Communicated effectively with drivers to facilitate smooth traffic movement.
- Adhered to safety protocols and guidelines, maintaining a safe working environment.
- Reported incidents or hazards promptly to maintain optimal site safety standards.
- Calmly managed clearing of path during passage of emergency vehicles.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Patiently directed motorists towards detours and alternate routes.
- Established a positive rapport with the public by answering questions about construction activities courteously and professionally whenever approached near the worksite.
Education
Peer Recovery Specialist
Skills
Property management
Payment collection
Property inspections
Customer service-focused
Rent collection
Waitressing
Lease renewals
Exceptional oral and written communication skills
Tenant relations
Staff management
Eviction procedures
Occupancy management
Timeline
Property Manager
RP Apartment Services
02.2018 - 06.2026Read More
Food Service Worker
Kubel's Bar and Grill
05.2014 - 09.2018Read More
Traffic Control Flagger
Flagger Force
03.2008 - 09.2014Read More
NJ Re-entry
Peer Recovery Specialist
Read More