Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jennifer Quiñonez

State Farm
Dallas
5
years of professional experience

Friendly and motivated customer service professional who enjoys connecting with people and creating positive experiences. Strong communication and problem-solving skills with a proven ability to build lasting relationships, work collaboratively, and provide outstanding support in fast-paced environments. Passionate bout helping others and contributing to a positive workplace culture.

Work History

Telemarketer

5 Months
State Farm | 03.2026 - Current

Facilitated outbound calls to generate leads for products and services while fostering positive customer relationships. Assisted in engaging customers through effective communication skills and support in achieving sales targets.

  • Conducted outbound calls to potential clients, effectively introducing insurance products and services.
  • Utilized CRM software to track interactions, ensuring accurate client information management.
  • Adapted communication techniques to address diverse customer needs and preferences.
  • Demonstrated strong listening skills, addressing client inquiries promptly and professionally.

Volunteer Activities Coordinator

10 Months
Five Star Senior Living | 05.2025 - 03.2026

Compassionate and dependable volunteer dedicated to enhancing the well-being of senior residents through meaningful social interaction and daily support. Skilled in communication, organization, and providing assistance while fostering a welcoming and respectful environment.

  • Coordinated community engagement events to enhance resident participation and satisfaction.
  • Evaluated feedback from residents to refine activity offerings and ensure relevance.
  • Assisted as a server if needed

Dental Assistant

1 Year 9 Months
Inspire Dental | 08.2023 - 05.2025

Dedicated and detail-oriented dental assistant with experience providing chairside support during dental procedures, preparing treatment rooms, sterilizing instruments, and ensuring patient comfort. Skilled in maintaining accurate patient records, assisting with dental radiographs and educating patients on oral hygiene practices while delivering exceptional patient care.

  • Managed patient scheduling and follow-ups, contributing to improved office workflow and patient satisfaction.
  • Maintained accurate patient records in digital systems, ensuring compliance with privacy regulations and improving data retrieval.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Communications Specialist

2 Years 2 Months
Dallas Independent School District | 05.2021 - 07.2023

Assisted in engaging customers and resolving conflicts through effective verbal and written communication. Developed positive relationships while promoting timely and clear messaging.

  • Created informative content for newsletters, press releases, and social media platforms.
  • Coordinated events and initiatives to promote district programs and achievements.
  • Supported crisis communication efforts by preparing timely updates for the community.
  • Answered client queries and complaints to provide strong customer service.

Education

High School Diploma

Crossroad Academy | Dallas, TX

Dental Assistant License

Dallas Dental Assistant School | Dallas, TX

Skills

Customer service
Email and telephone etiquette
Data entry
Sales proficiency
Customer engagement
Inbound and outbound calls
Relationship building

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Telemarketer

State Farm
03.2026 - CurrentRead More

Volunteer Activities Coordinator

Five Star Senior Living
05.2025 - 03.2026Read More

Dental Assistant

Inspire Dental
08.2023 - 05.2025Read More

Communications Specialist

Dallas Independent School District
05.2021 - 07.2023Read More

Dallas Dental Assistant School

Dental Assistant License
Read More

Crossroad Academy

High School Diploma
Read More
Jennifer Quiñonez