Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Rawson

Central Falls

Summary

Professional with experience in customer service and operational support, effectively enhancing customer experiences through accurate order processing and prompt resolution of inquiries. Demonstrated ability in inventory management by restocking supplies and monitoring product levels, contributing to streamlined operations. Maintained cleanliness and organization of workstations, ensuring adherence to health and safety standards while performing cashier duties and managing payment transactions efficiently. Proven skills in guest interaction and teamwork, facilitating positive dining experiences through effective communication and time management.

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

15
15
years of professional experience
2007
2007
years of post-secondary education

Work History

Crew Member

Dunkin' Donuts
Pawtucket
2011.05 - Current
  • Delivered exceptional customer service by accurately processing orders and addressing customer inquiries, enhancing overall customer experience.
  • Assisted in inventory management by restocking supplies and monitoring product levels, contributing to efficient operations.
  • Maintained cleanliness and organization of workstations and dining areas, ensuring compliance with health and safety standards.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.

Education

Ged
Pawtucket, RI

Skills

  • Customer service
  • Order processing
  • Cash handling
  • Inventory management
  • Workstation organization
  • Food safety
  • Payment processing
  • POS system
  • Team collaboration
  • Guest interaction
  • Time management
  • Stock replenishment
  • Cleaning procedures
  • Opening procedures
  • Closing procedures

Timeline

Crew Member

Dunkin' Donuts
2011.05 - Current

Ged
Jennifer Rawson