Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Santos

Worcester,MA

Summary

Dedicated professional experienced in delivering exceptional customer service and managing routine and special challenges. Contributed to positive customer experiences through effective communication and strong time management skills. Embraced new challenges with a proactive attitude, adaptability, and a commitment to supporting team and organizational goals.

Overview

2
2
Languages
9
9
years of professional experience

Work History

Retail Sales Associate

Burlington Coat Factory
Worcester, Massachusetts
05.2026 - 07.2026
  • Assisted customers with product selection and inquiries.
  • Maintained organized and visually appealing merchandise displays.
  • Operated point-of-sale systems for efficient transactions.
  • Processed returns and exchanges according to store policies.
  • Restocked inventory and ensured shelves were adequately filled.

Fashion Associate

Walmart
Leicester, Massachusetts
02.2026 - 03.2026
  • Engaged with customers to resolve inquiries and improve overall satisfaction.
  • Collaborated with team members to restock merchandise on sales floor efficiently.
  • Ensured cleanliness and organization of the fashion department throughout shifts.

Associate

Amazon
Northborough, Massachusetts
08.2021 - 12.2025
  • Scan package
  • Splitter
  • Sortation
  • Crosdock
  • Build pallets
  • Used pallet jacks to move items to and from warehouse locations.

Transportation Associate

Amazon
Northborough, MA
03.2024 - 12.2024
  • Operated material handling equipment to move products efficiently.
  • Managed inventory levels to ensure timely order fulfillment.
  • Collaborated with team members to maintain a safe work environment.

Prep Cook

KFC/Taco Bell
Worcester, Massachusetts
10.2017 - 11.2020
  • Collaborated with team members to ensure timely meal preparation during peak hours.
  • Prepared ingredients according to standardized recipes for KFC and Taco Bell menu items.
  • Maintained cleanliness and organization of kitchen workstations and food storage areas.
  • Assisted in inventory management by checking stock levels and restocking supplies.

Education

North High School
Worcester, Massachusetts

Skills

  • Retail sales
  • Cash register operation
  • Returns processing
  • Price tagging
  • Barcode scanning
  • Truck unloading
  • Customer assistance
  • Attention to detail
  • Adaptability
  • Safety
  • Teamwork
  • Effective communication
  • Positive and professional

Languages

Spanish
Professional
English
Professional

Timeline

Retail Sales Associate

Burlington Coat Factory
05.2026 - 07.2026

Fashion Associate

Walmart
02.2026 - 03.2026

Transportation Associate

Amazon
03.2024 - 12.2024

Associate

Amazon
08.2021 - 12.2025

Prep Cook

KFC/Taco Bell
10.2017 - 11.2020

North High School
Jennifer Santos