Jennifer Serquina
San Antonio,TX
Summary
Adept Administrative Specialist with a proven track record at the U.S. Marine Corps, enhancing office productivity and customer satisfaction through expert office administration and meticulous attention to detail. Excelled in safeguarding sensitive information and streamlining communication, demonstrating top-tier tech-savviness and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Specialist
U.S. Marine Corps
10.2015 - 08.2020
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Created and updated records and files to maintain document compliance.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Offered technical support and troubleshot issues to enhance office productivity.
Retailer
American Eagle Outfiters
05.2014 - 08.2014
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
Day Shift Worker
Subway
09.2012 - 05.2013
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Education
Bachelor of Science -
Galen College of Nursing
San Antonio, TX06.2024
Skills
- Microsoft Excel
- Office Administration
- Attention to Detail
- Office inventory management
- Fast Learner
- Editing and proofreading
- Customer relations and communications
- Tech-Savvy
- Customer Service
- Clear Communication
- Time Management
Certification
Certified Nurse Assistant Training Training - October 05th 2020- October 30 2020
Timeline
Administrative Specialist
U.S. Marine Corps
10.2015 - 08.2020
Retailer
American Eagle Outfiters
05.2014 - 08.2014
Day Shift Worker
Subway
09.2012 - 05.2013
Bachelor of Science -
Galen College of Nursing