Jennifer Spells
Springfield,MO
Summary
Experienced cashier with a strong track record in accurate cash handling and inventory management. Proficient in point-of-sale operations and efficient transaction processing. Consistently maintains accuracy and professional conduct during high-volume shifts to improve customer experience.
Overview
10
10
years of professional experience
Work History
Cashier
Lowe's
Springfield, MO
02.2026 - 08.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions accurately and efficiently at point of sale.
- Managed cash, credit, and return transactions with close attention to detail.
- Adhere to company cash handling policies, ensuring accuracy and security in transactions.
- Assisted customers with product inquiries, enhancing their shopping experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Monitored inventory levels and restocked merchandise at registers.
Online Personal Shopper
Walmart
Springfield, Missouri
04.2022 - 02.2026
- Managed online orders through Walmart shopping platform, ensuring timely processing and delivery.
- Assisted customers in selecting products based on preferences and needs.
- Ensured a seamless online shopping experience through attention to detail.
- Monitored inventory levels to optimize product availability and enhance shopping experience.
- Used digital tools to track customer trends and preferences effectively.
- Delivered quick, accurate service to customers, meeting tight deadlines and fostering satisfaction.
- Provided feedback on product selection and inventory management processes.
Gift Shop Cashier
Cracker Barrell
Springfield, Missouri
08.2020 - 04.2022
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service by actively listening to customer needs.
- Assisted customers with product inquiries and provided recommendations.
- Assisted customers in locating items throughout the store.
- Handled returns and exchanges following store policies and procedures.
- Trained new cashiers on register operations and customer service standards to ensure consistency in service quality.
- Promoted seasonal items in-store to attract customers. and special offers to enhance customer experience.
- Arranged window displays, signs, price tags, and promotional materials to create an inviting shopping environment.
- Verified that prices on merchandise matched those listed on registers.
Assistant Manager
Casey's
Ozark, Missouri
07.2016 - 08.2020
- Assisted in managing daily store operations and customer service initiatives.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer inquiries and complaints professionally by enhancing customer satisfaction.
- Coordinated staff schedules to optimize coverage and enhance operational efficiency.
- Implemented training programs for new staff on company policies and procedures.
- Oversaw inventory management, maintaining optimal stock levels and timely reordering of supplies.
- Maintained compliance with health and safety regulations in the workplace.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Some College (No Degree) - BioClinical Science
Ozarks Technical Community College
Springfield, MO09-2026
Skills
- Point-of-sale operation
- Cash handling
- Refunds and exchanges
- Inventory management
- Inventory restocking
- Data analysis
- Reporting documentation
- Reports and documents
- Point of sale proficiency
- Customer satisfaction
- Attention to detail
- Time management
- Team collaboration
- Communication skills
- POS operation
Accomplishments
- Procter List
- Honors for 2 years
- Paper published with OTC school
- Deans List
- Phi Theta Kappa
Timeline
Cashier
Lowe's
02.2026 - 08.2026
Online Personal Shopper
Walmart
04.2022 - 02.2026
Gift Shop Cashier
Cracker Barrell
08.2020 - 04.2022
Assistant Manager
Casey's
07.2016 - 08.2020
Some College (No Degree) - BioClinical Science
Ozarks Technical Community College