Jennifer Tulgestke
Posen,MI
Summary
Experienced office manager with strengths in invoice processing, accounts payable, payroll administration, and bookkeeping. Skilled in records management, customer relations, and daily office coordination.
Overview
10
10
years of professional experience
Work History
Office Manager
R/T Sand & Gravel LLC
Posen, Michigan
03.2023 - Current
- Directed daily office operations for a sand and gravel company.
- Oversaw invoice processing and billing, ensuring timely accounts payable tracking.
- Coded and entered daily invoices with in-house accounting software.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained employee files, payroll records, and attendance logs with accuracy.
- Coordinated customer calls and order flow to optimize delivery schedules.
- Addressed customer inquiries promptly, fostering positive client relationships.
Postal Supervisor
United States Postal Service
Hillman
03.2019 - 2024
- Assigned daily work to clerks, carriers, and support staff.
- Checked mail handling, sorting, and dispatch steps for postal operations.
- Reviewed attendance schedules and leave requests.
- Handled customer service concerns and escalated postal complaints.
- Led regular meetings with post office employees to review procedures, discuss issues, and share feedback.
- Delivered letters, packages, and parcels along assigned postal service routes.
- Sorted incoming mail by route and delivery sequence at postal service facility.
- Collected outgoing mail from homes, businesses, and public mailboxes.
- Delivered special-handling mail, including certified, insured, registered, and express items.
- Sorted incoming and outgoing mail by route, class, and delivery priority.
- Weighed parcels and calculated postage using postal clerk equipment.
- Processed payments for stamps, shipping labels, and mailing services.
- Prepared certified, registered, and priority mail for shipment.
Office Assistant
Thunder Bay Denistry
Alpena
02.2017 - 05.2019
- Prepared patient charts and updated records with accurate office information.
- Helped with billing paperwork and insurance claim processing tasks.
- Supported patient check-in and check-out procedures with dental team.
- Assisted staff members by copying, scanning documents, filing paperwork, and ordering supplies.
- Managed office operations through calendar coordination, appointment scheduling, report preparation, and record maintenance.
- Protected confidentiality for sensitive information and documents.
Education
Medical Billing And Coding Coursework
Alpena Community College
Alpena, MI05-1999
Skills
- Accounts payable
- Invoice processing
- Payroll administration
- Bank reconciliation
- Accounting software
- Bookkeeping practices
- Office management
- Operational management
- Records management
- Customer relations
Timeline
Office Manager
R/T Sand & Gravel LLC
03.2023 - Current
Postal Supervisor
United States Postal Service
03.2019 - 2024
Office Assistant
Thunder Bay Denistry
02.2017 - 05.2019
Medical Billing And Coding Coursework
Alpena Community College