Store Director
NFI
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Managed team of Number cashiers and floor staff.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.