Hardworking and passionate professional, seeking an entry-level sales position. Solid history of success in bringing in new customers, managing revenue streams, and maintaining solid account relationships.
Overview
15
15
years of professional experience
Work History
Director of Sales
Justin Neil & Associates LLC
07.2021 - Current
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Monitored office workflow and administrative processes to keep operations running smoothly.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Created and implemented new business opportunities by utilizing strategic networking strategies.
Managed over 50 sales calls per day, to coordinate and close multiple sales.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Provided documentation of processes to comply with regulations and company policies.
Managed over 100 accounts to retain existing relationships with clients.
Release Analyst
UPS-SCS Supply Chain Solutions
10.2008 - 08.2012
Identified and resolved problems through root cause analysis and research.
Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
Collected, arranged and input information into database system.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Personally handled multi million dollar accounts, and cleared shipments for 3M, Kellogg's, Honeywell, Dow chemical, and Electro-Motive.
Education
Associate of Science - Business Administration And Management
St Clair County Community College
Port Huron, MI
05.2020
Skills
Interdepartmental Collaboration
Regional Sales and Support
Networking Events
Strategic Selling
Operating Procedures and Policies
Customer Service Process Improvement
Accomplishments
Successfully handled numerous accounts in Real Estate development increasing revenues for the company.
Documented and resolved sales issues for import and export, which led to increased revenue with UPS-SCS.
Built and maintained strong client relationships with 3M, Dow Chemical, Kellogg's, MEGlobal and GE.
Timeline
Director of Sales
Justin Neil & Associates LLC
07.2021 - Current
Release Analyst
UPS-SCS Supply Chain Solutions
10.2008 - 08.2012
Associate of Science - Business Administration And Management
St Clair County Community College
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