Jenny DuPont
Lake Havasu City,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job with MWD. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Star Cinemas
05.2016 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
General Manager
UltraStar Cinemas
11.2008 - 05.2016
- Same responsibilities as other job, company sold and stayed in the same position.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Customer Service Representative
Anderson Chrysler Dodge Jeep
03.2004 - 05.2008
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times to service appointments for vehicles.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cashier for service department handled cash and credit transactions.
- Photographed pictures of vehicles for the website and salesman.
Education
Bachelor of Science - Criminal Justice
Portland State University
Portland05.2022
Associate of Arts - Criminal Justice
Mohave Community College
Lake Havasu City05.2011
Skills
- Staff Training
- Staff Management
- Human Resources Leadership
- Financial Document Control
- New Business Development
- Market Growth
- Time Management
- Departmental Operations Management
- Team Leadership
Certification
Fingerprint Clearance Card obtained in 10-27-2020
Timeline
General Manager
Star Cinemas
05.2016 - Current
General Manager
UltraStar Cinemas
11.2008 - 05.2016
Customer Service Representative
Anderson Chrysler Dodge Jeep
03.2004 - 05.2008
Bachelor of Science - Criminal Justice
Portland State University
Associate of Arts - Criminal Justice
Mohave Community College
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