Jenny Flores
Westminster,CA
Summary
Dynamic and results-driven professional with extensive experience in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and multitasking, consistently maintaining high standards of cleanliness and efficiency. Committed to fostering a positive environment and driving performance improvement.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
10115 Valley View St, Cypress, CA 90630
12.2025 - Current
- Provided excellent customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Maintained stock levels by restocking supplies as needed during peak hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Cashier
Burlington
9661 Chapman Ave, Garden Grove, CA 92841
07.2025 - 11.2025
- Collaborated with team members to ensure smooth store operations during peak hours.
- Resolved customer issues effectively, ensuring satisfaction and loyalty.
- Participated in inventory management by restocking shelves and organizing merchandise displays.
- Adapted quickly to changing tasks and environments within a fast-paced retail setting.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
California State University, Fullerton
Fullerton, CASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Taking orders
- Self-discipline
- Integrity and honesty
- Crew leadership
- Store opening and closing
- Performance improvement
- Drive-thru operations
- Learning agility
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
I have accomplished finishing High School and earning my diploma. I also accomplished other certificates during High School such as athlete of the month.
Timeline
Crew Member
McDonald's
12.2025 - Current
Cashier
Burlington
07.2025 - 11.2025
High School Diploma -
California State University, Fullerton