Quanlyn Davis-Jackson
Gladewater
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Looking to enroll at the graduate school to obtain a master's degree in criminal justice. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Cheddar's Scratch Kitchen
Longview
03.2015 - Current
- Bussed tables as needed during peak hours.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Checked back with customers throughout meal service to ensure satisfaction.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Bachelor of Science - Criminal Justice
University of Texas At Tyler
Tyler, TX05-2025
Associate of Science - Criminal Justice
Kilgore College
Kilgore, TX05-2022
Skills
- Case management
- Report writing
- Conflict resolution
- Legal research
- Customer service
- Data analysis
- Time management
- Effective communication
- Strong multitasking
- Decision-making
- Complex Problem-solving
Certification
- Google Coursera Microcredentials - Project Management: Putting it All Together
- Google Coursera Microcredentials - Ask Questiones to Make Data-Driven Decision
- Google Coursera Microcrendetials - Foundation: Data, Data, Everywhere
- Google Coursera Microcredentials - Prepare Data for Exploration
- CITI Program Course: Responsible Conduct of Research (RCR) in Humanitites, Social, Behavioral, and Education Services (Basic Course)
- FEMA IS-453: Introduction to Homeland Security Planning
- Food Handlers
- TABC
Affiliations
- Full Time city League coach for Basketball, Volleyball, and Softball
Timeline
Server
Cheddar's Scratch Kitchen
03.2015 - Current
Bachelor of Science - Criminal Justice
University of Texas At Tyler
Associate of Science - Criminal Justice
Kilgore College
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