Jé Novelli Smith
Avon Park,FL
Summary
Professional with a strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonalds
05.2024 - Current
- Delivered excellent customer service in a high-volume, fast-paced environment
- Managed cash registers and processed transactions efficiently
- Worked collaboratively with team members to maintain efficient operations
- Engaged with customers to fulfill their needs, assist with issues and preferences, and employ problem-solving skills to enhance customer satisfaction
- Maintained a tidy workstation, regularly checked and replenished shelves and inventory, and bagged food items for customers
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Worked front counter, drive-thru and other areas.
Ballot Distributor
Highlands County Elections
04.2024 - 04.2024
- Distributed ballots to voters, ensuring a smooth and orderly voting process
- Verified voter identification and guided proper ballot handling
- Assisted with maintaining compliance with election regulations and procedures
- Engaged with voters to address questions and provide support as needed
Education
No Degree -
South Florida State College
Avon Park, FL06.2024
High school or equivalent -
Avon Park High School
Avon Park, FL05.2024
Skills
- Customer Service
- Cash Handling & POS Systems
- Microsoft Office Suit
- Secretary Skills
- Drive-Thru Operations
- Foodservice standards
- Supplies Monitoring and Restocking
- Hospitality service expertise
- Food and Beverage Service
Volunteer Experience
- Library Volunteer, Avon Park Library, Avon Park, FL Assisted with special events and programs, using strong interpersonal skills to communicate effectively with patrons., Supported library operations by sorting books, organizing crafts, and helping patrons locate resources., Maintained accurate filing systems and documents, contributing to efficient record-keeping., Took on administrative tasks, including scheduling, managing expenses, and updating library records.
Timeline
Crew Member
McDonalds
05.2024 - Current
Ballot Distributor
Highlands County Elections
04.2024 - 04.2024
No Degree -
South Florida State College
High school or equivalent -
Avon Park High School
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