Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Outback Steakhouse
02.2023 - 09.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Operated POS terminals to input orders, split bills and calculate totals.
Barback/Host
Schnebly Redland's Winery & Brewery
03.2022 - 07.2022
Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Contributed to increased sales by effectively upselling menu items when appropriate.
Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
Promoted a safe environment for both patrons and employees through strict adherence to safety procedures and guidelines set forth by the establishment''s management team.
Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Greeted customers and provided friendly, knowledgeable service.
Expo/Customer Service
Islamorada Brewery & Distillery
11.2021 - 02.2022
Enhanced customer experiences by providing timely and accurate information on products and services.
Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
Maintained a professional attitude while providing excellent customer service.
Handle the register
Followed health and safety regulations while handling food and beverages.
Upkeep the property to the utmost standard by providing cleaning services
Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
Greeted guests and provided menus.
Landscaper
Flori-Gard LLC
01.2020 - 05.2020
Completed all jobs within the allotted times
Operate all ground and gardening equipment safely and efficiently.
Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
Maintained or repaired tools or equipment for safety and longevity.
Groundskeeper
Palms Up Nursery
11.2018 - 12.2019
Repot plants as needed on a rotational basis
Assisted with landscaping projects such as laying sod or planting trees.
Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
Maintain neat and clean landscape and work areas
Perform grass and tree cutting and rolling duties.
Watered plants, flowers, and turf to maintain healthy growth.
Trimmed trees, shrubs, and hedges using hand tools such as shears and pruners.
Inspected lawns for weeds, pests, or other signs of damage.
Education
High school diploma -
Robert Morgan Educational Center
06.2022
Skills
Daily Specials Memorization
Guest Engagement
Strong Work Ethic
Landscape Maintenance
Safe Food Handling
Guest Relations Management
POS Operation
Cash Handling
Positive and Professional
Point of Sale (POS) System Operations
Team Collaboration
Customer Service
Gardening Knowledge
Machine Safety Practices
Site Cleaning and Organization
Accomplishments
I was rewarded a raise within a month into the job
Deemed one of the best employees to ever work in my position.