Results-driven Sales Account Manager with 4+ years as a technology consultant. Expertise in managing client accounts, delivering innovative solutions to customer challenges, and expanding networks to achieve targeted goals. Strong communicator who fosters team collaboration and enhances problem-solving capabilities.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Account Executive
Surefire Local
Austin, Texas
02.2026 - 06.2026
Analyzed market trends to identify new business opportunities.
Developed tailored marketing strategies for diverse client needs.
Generated new business through high - volume outbound prospecting and cold calling to contractors across multiple industries.
Built relationships with business owners, identified needs, and presented customized digital marketing solutions.
Scheduled and conducted product demonstrations while managing the full sales pipeline through CRM.
Handled objections, negotiated opportunities, and consistently worked toward monthly sales goals
Inbound Sales Representative
Luminary Life (Digital BGA)
Austin, Texas
09.2025 - 01.2026
Sold life insurance policies via telephone and supported agents in underwriting processes to enhance policy accuracy.
Guided customers in selecting appropriate life insurance coverage tailored to their specific needs.
Prepared quotes for prospective customers based on their individual needs.
Built strong relationships with clients through consistent communication and follow-ups.
Collaborated with underwriters to streamline application processing and efficiently resolve client issues.
Maintained up-to-date knowledge of industry regulations and compliance standards.
Managed inventory, optimized ordering processes, and implemented waste reduction and cost control strategies across both locations, enhancing operational efficiency.
Ensured compliance with food safety regulations, sanitation standards, and company policies, maintaining a safe and clean work environment.
Analyzed sales data and customer feedback to make informed decisions and improve profitability.
Built and maintained strong relationships with customers, ensuring satisfaction and repeat business.
Collaborated with team members to meet daily production goals and elevate customer satisfaction through improved service delivery.
Addressed customer inquiries and resolved complaints efficiently, ensuring satisfaction
Account Manager 2
Dell Technologies
Round Rock, Texas
01.2019 - 01.2024
Managed 150+ high-spending accounts in the Public Medium Business sector covering Texas, New Mexico, Oklahoma, and Arizona
Maintained 700+ accounts in the Government, Education, and Healthcare sector across 5 states in the Velocity sector
Worked with education customers based on previous ECF (Emergency Connectivity Fund) data to provide a quote for them to apply for ECF funding for the upcoming fiscal year
Increased the value of my business by growing a non-buying education account to $600,000 in revenue in one quarter via Zoom meetings, quote proposals, and follow-up calls
Utilized Salesworks, a PowerBI application, to analyze customers and look for sales opportunities by tracking industry growth, likelihood to buy, and overall spend based on networking, server, storage and overall spend
Utilized Salesforce to manage a healthy pipeline to ensure accurate revenue projections for the current quarter and beyond
Collaborated with my account executive, data center specialist, software and service specialists to ensure customer requirements are met on small and large projects
Trained new sales representatives on how to reach new buyers by providing skills and techniques to win accounts from competitors for 3 consecutive quarters
Received 'Team Player of the Quarter' award for Quarter 2 of FY2022
Received 'Q4 Shark Winner' award for growing client base and finding net new buyer opportunities
Received 'Rep of the Quarter' at 184% for Quarter 4 of FY2022
Personal Trainer
Gold's Gym
Cedar Park, Texas
01.2016 - 01.2017
Conducted over 40 orientations for new and tenured clients, providing a gym tour, and built personalized exercise plans by identifying customers' goals, limitations, and inner motivation to reach their full potential.
Successfully managed and retained 20+ clients via daily check-ins, feedback, and aligning their exercises to their goals
Responsible for client management, upselling based on needs, and increasing client referrals in an aggressive sales environment
Sales Inspector
Massey Services
Leander, Texas
01.2015 - 01.2016
Managed sales district by identifying potential clients, making 50 plus calls a week, and 5 appointments a day.
Applied consulting techniques to secure appointments and analyzed data to improve monthly sales numbers
Accountable for meeting and exceeding a monthly sales quota of 12k, thus improving customer net promoter scores
Sales Associate
Total Nutrition
Cedar Park, Texas
01.2014 - 01.2015
Subject Matter Expert (SME) in nutrition consumption and provided customers with detailed steps to building a healthier lifestyle, ensuring total customer satisfaction.
Managed store openings & closings by counting cash, processing check and debit/credit transactions and creating staff assignments
Skills
B2B Sales
Sales strategy
Sales forecasting
Cold calling
Client Management
Client Onboarding
Sales Training
Customer Service
Conflict Resolution
Team Building
Effective communication
Problem solving
Certification
Certified Personal Training, Personal Training Certification School, Austin, Austin, TX, 01/01/16
Licensed Life Insurance Agent, Austin, Austin, TX, National Insurance Producer #21761642