Jeremy Artis
Bristol,CT
Summary
Driven professional focused on delivering top notch support for member needs. Successfully manages problems and resolve conflicts to maximize member satisfaction. Offers strong background in customer relations and communication. Proficient in Microsoft Offices. Always seeking out the opportunity to lead and love learning new skills that improve quality to improve quality of work.
Overview
6
6
years of professional experience
Work History
Front Desk Associate
Planet Fitness Gym
Bristol, Connecticut
09.2020 - Current
- Maintained cleanliness and organization of front desk, gym equipment and restrooms.
- Greet visitors and customers upon arrival, offer assistance and answer questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected fees and payments.
- Entered customer data into system and updated information daily.
Childcare Volunteer
Bristol Boys And Girls Club
Bristol, CT
08.2018 - 02.2019
- Assisted older children with homework assignments, providing support and mentoring.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Supervised children of various ages on playground and field trips.
- Set up playroom and childcare areas for safety and cleanliness.
- Sparked imagination by helping children discover new things each day.
- Watched and redirected inappropriate student behavior.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Education
Associate of Business Administration -
Tunxis Community College
Farmington, CT09.2024
High School Diploma -
Bristol Central High School
Bristol, CT06.2020
Skills
- Check in and Checkout Procedures
- Member Registration
- Membership Retention
- Member Interaction
- Revenue Review
- POS Transactions
- Multi-Line Phone Systems
- Data Gathering
- Member Satisfaction
- Inquiry Response
- Feedback Collection
- Common Area Maintenance
I love to create videos on websites such as Youtube!
A recently discovered passion of mine is recording and editing Youtube videos! The process of recording a video and learning to entertain through a camera lens has been a fun and interesting challenge that I enjoy. Creating thumbnails and editing videos has helped me develop a more in depth understanding of video creation.
Timeline
Front Desk Associate
Planet Fitness Gym
09.2020 - Current
Childcare Volunteer
Bristol Boys And Girls Club
08.2018 - 02.2019
Associate of Business Administration -
Tunxis Community College
High School Diploma -
Bristol Central High School