Jeremy Ludovissie
Spring,TX
Summary
Customer-oriented General Manager with 26 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
26
26
years of professional experience
Work History
General Manager
Life Time Healthy Way Of Life
04.2004 - 07.2023
- Drove year-over-year business growth managing 10MM+ in top line revenue while leading operations, strategic vision, and long-range planning.
- Executed strategic plans for growth through expansion, grand opening facilities in 5 new markets that included casting and coaching 250+ employees per destination.
- Coached and developed a team of direct reports which included performance reviews, COGS analysis and assessments of spend.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Regional Sales Manager
Life Time Healthy Way Of Life
12.1999 - 03.2004
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded monthly, quarterly and annual sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
Membership Advisor
Life Time Healthy Way Of Life
02.1997 - 12.1999
- Boosted membership enrollment by developing and implementing effective sales strategies.
- Enhanced member retention through personalized engagement and excellent customer service.
- Conducted comprehensive tours of fitness facilities for potential members, showcasing amenities and services offered.
- Provided expert advice on available membership plans, customizing options to meet individual needs and preferences.
- Exceeded monthly sales targets consistently through proactive lead generation efforts.
Education
Associate of Arts - Business
University of Minnesota, Twin Cities
Skills
- P&L Management
- Operations Oversight
- Branding
- Customer Retention
- Leadership and Team Building
- Exceptional Interpersonal Communication
- Consistently Meet Goals
- Problem Resolution
- Training and Coaching
- Facility Management
- Labor Cost Controls
- Customer Relations
Timeline
General Manager
Life Time Healthy Way Of Life
04.2004 - 07.2023
Regional Sales Manager
Life Time Healthy Way Of Life
12.1999 - 03.2004
Membership Advisor
Life Time Healthy Way Of Life
02.1997 - 12.1999
Associate of Arts - Business
University of Minnesota, Twin Cities
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