Randi Terry
Owingsville,KY
Summary
Highly experienced known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
02.2021 - 06.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
Team Lead
Petsense
01.2019 - 04.2021
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to develop and implement creative solutions to complex problems.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Key Holder
Dollar General
04.2017 - 01.2019
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Education
Associate of Applied Science - Business Management
Maysville Community And Technical College
Mt Sterling Ky05-2019
High School Diploma -
Bath County High School
Owingsville, KY05-2016
Skills
- Retail loss prevention
- Upselling
- Promotional support
- Product recommendations
- Marketing
- Operations management
- Performance management
- Inventory management
- Business administration
- Verbal and written communication
- Database entry
- Spreadsheet development
- Vendor engagement
- Word processing
- Schedule management
Certification
- Advanced Business Administration
- Business Management
Timeline
Sales Associate
Walmart
02.2021 - 06.2024
Team Lead
Petsense
01.2019 - 04.2021
Key Holder
Dollar General
04.2017 - 01.2019
Associate of Applied Science - Business Management
Maysville Community And Technical College
High School Diploma -
Bath County High School
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