Jermaine Barnett
People Ready Staffing Agency
SAINTLOUIS,MO
13
years of professional experience
Detail-oriented team member with strong customer service skills and a commitment to safety. Proven ability to manage logistics efficiently and resolve issues promptly, ensuring smooth operations.
Work History
Crew Member
6 Months- Assisted in setup and breakdown of event equipment to ensure smooth operations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work areas to uphold safety standards.
- Collaborated with team members to efficiently execute event logistics and crowd management.
General Laborer
11 Months- Operated and maintained hand tools and power equipment for various tasks.
- Assisted in loading and unloading materials to ensure efficient workflow.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to complete projects within deadlines.
- Adapted quickly to changing workloads and project requirements.
- Supported training of new laborers on safety practices and operational procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
General Laborer
11 Years 7 Months- Performed routine inspections on equipment to ensure optimal performance.
- Organized work areas to enhance productivity and accessibility of materials.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Performed general housekeeping and cleaning tasks.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Provided maintenance for construction equipment.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols while operating machinery and equipment.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, masons and other skilled trades.
- Managed safe and efficient use of tools and equipment on construction sites.
- Operated forklifts and boom lifts to complete various tasks.
- Operated and maintained hand tools and power equipment for various tasks.
- Assisted in loading and unloading materials to ensure efficient workflow.
Logistics Supervisor
1 Year 1 Month- Supervised daily warehouse operations to ensure efficient inventory management and distribution processes.
- Coordinated logistics activities, optimizing transportation routes and schedules for timely deliveries.
- Implemented safety protocols, enhancing workplace safety and compliance with industry regulations.
- Trained and mentored staff on best practices for inventory control and operational efficiency.
Shift Leader/Retail Keyholder
2 Years 9 Months- Supervised daily operations ensuring adherence to safety and quality standards.
- Trained and mentored team members on product knowledge and customer service techniques.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Managed inventory levels, conducting regular audits to maintain stock accuracy and availability.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Collaborated with management in developing training programs for new employees, enhancing onboarding experience.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
Assistant Manager
9 Months- Supervised daily operations to ensure high customer satisfaction and service quality.
- Trained and mentored staff on best practices for vehicle detailing and customer service.
- Implemented inventory management systems to optimize product availability and reduce waste.
- Developed training materials to enhance employee performance and operational efficiency.
- Analyzed service metrics to identify areas for improvement in workflow processes.
- Collaborated with management to establish standard operating procedures for service excellence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Product Service Associate
1 Year 2 Months- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management by conducting stock counts and maintaining product displays.
- Collaborated with team members to ensure efficient workflow and adherence to safety protocols.
- Trained new associates on products, systems, and operational procedures to enhance team performance.
- Accurately count and stage product inventory
- Assemble and disassemble all displays including seasonal and new products
- Accurately stage new planograms in a timely manner
Commercial Delivery Driver
3 Years 1 Month- Operated delivery vehicle efficiently to ensure timely arrival of automotive parts.
- Managed daily route planning to optimize delivery schedules and minimize delays.
- Conducted vehicle inspections to maintain safety and compliance with regulations.
- Assisted customers with product inquiries and provided exceptional service during deliveries.
- Trained new drivers on company policies, safety protocols, and route navigation techniques.
Education
No Degree - Automotive Engineering
Bachelor of Science - Computational Science
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Clear communication
Cash handling
Cleaning
Attention to detail
Customer engagement
Taking orders
Self-discipline
Leadership qualities
Store opening and closing
Crew leadership
Valid Driver's license
Safety
Equipment maintenance
Safe vehicle operation
Forklift operation
Machine operations
Steering
Timeline
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Logistics Supervisor
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Shift Leader/Retail Keyholder
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09.2019 - 06.2022Read More
Assistant Manager
Auto Spa
01.2019 - 10.2019Read More
Product Service Associate
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08.2017 - 10.2018Read More
General Laborer
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01.2015 - CurrentRead More
Commercial Delivery Driver
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10.2013 - 11.2016Read More
Vatterott College
No Degree from Automotive Engineering
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Lane College
Bachelor of Science from Computational Science
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Dyersburg High School
High School Diploma
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