Jerod Runde
Summary
Versatile Executive offering 20-year track record of overseeing and managing Sales & Business operations to meet company objectives. Strong knowledge of budget administration, business development and key decision making. Disciplined and forward-thinking manager with excellent communication and team-building skills.
Overview
17
17
years of professional experience
Work History
Senior Mortgage Banker & Team Lead
Fairway Independent Mortgage Company
04.2020 - Current
- All Self-Generated referral business from my established 20-year portfolio
- Plan, Run and maintain my own marketing for my team & partnering realtors
- Maintain & Manage profit, and expenses
- Prospect new realtor partners & maintain referral partner relations
- Prospect mortgage clients
- Issue Mortgage applications & Guide clients through the mortgage process
- Manage post-closing Mortgage client retention digital marketing platform
- Manage post-closing client retention Mailers & Gifts
- Maintains annual continuing education
- Maintained a remote Las Vegas Office
- Maintained National & State Licenses.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed loan applications and credit reports to determine Program eligibility and risk level.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Developed and implemented marketing campaigns to generate new business opportunities.
- Fielded customer complaints and provided solutions.
- Developed and maintained relationships with customers, lenders and other third parties.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
Senior Mortgage Banker & Team Lead
Platinum Mortgage DBA Great Lakes Mortgage Financial
04.2013 - 04.2020
- All Self-Generated referral business from my established 20-year portfolio
- Plan, Run and maintain my own marketing for my team & partnering realtors
- Maintain & Manage profit, and expenses
- Prospect new realtor partners & maintain referral partner relations
- Prospect mortgage clients
- Qualify Potential Mortgage clients for financing
- Issue Mortgage applications & Guide clients through the mortgage process
- Manage post-closing Mortgage client retention digital marketing platform
- Manage post-closing client retention Mailers & Gifts
- Maintains annual continuing education
- Maintains a remote Las Vegas Office
- Maintains National & State Licenses.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Developed and maintained relationships with customers, lenders and other third parties.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
Snowboard Instructor
Lee Canyon Ski Resort
11.2018 - 04.2019
- Greet & Determine Clients skill level
- Detailed Breakdown & explanation of the lesson plan
- Lead local kids camps
- Customer service.
- Demonstrated snowboarding techniques based on established course framework and student ability levels.
- Utilized variety of snowboarding and ski techniques to impart knowledge and customized instruction to individual skill levels.
- Stayed on top of current weather conditions to maintain student safety.
Senior Mortgage Banker & Team Lead
United Shore Financial & Shore Mortgage
03.2010 - 04.2013
- Prospect mortgage clients / cold & warm lead sources
- Qualify Potential Mortgage clients for financing
- Issue Mortgage applications & Guide clients through the mortgage process
- Manage post-closing Mortgage client retention digital marketing platform
- Manage post-closing client retention Mailers & Gifts
- Maintains annual continuing education
- Manage a team of call center mortgage bankers
- Manage team productivity.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Fielded customer complaints and provided solutions.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed loan applications and credit reports to determine program eligibility and risk level.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Western Regional Inside Sales Manager
Alpha Card Merchant Services
02.2007 - 11.2008
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Updated accounts and maintained long-term relationships with clients.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Surpassed sales goals by 18%% over prior year with implementation of diverse sales tools and strategies.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
Associate of Science - Sales And Marketing Education
School Craft College
Livonia, MI2004
High School Diploma -
Plymouth-Canton High School
Canton, MI06.1999
Skills
- 20 years mortgage experience
- 25 years Sale's & Customer service experience
- 10 years Executive experience
- Marketing Experience
- Experienced Snowboard Instructor
- Restaurant & Bar experience
- Quick To Learn & Apply New Information
- Loan Origination Expertise
- Time Management Abilities
- Risk Management Aptitude
- Effective Communication
- Team Leadership
- Goal Oriented Mindset
Accomplishments
2018 & 2019: 10 Million In Individual, Self Generated Mortgage Sales
2020 : 20 Million In Team Volume, Self Generated Mortgage Sales
References
- Ron Hickel, Branch & Sales Manager / Total Home Lending, 734.673.3060
- Shawn Cool, Owner / Red Rock DT BBQ, 734.891.6691
- Deon Dwyer, Executive / Quicken loans, 248.892.3366
- Joshua Grats, Director Of Sales Enablement & Strategy / Legion Technologies, 248.238.7444
Timeline
Senior Mortgage Banker & Team Lead
Fairway Independent Mortgage Company
04.2020 - Current
Snowboard Instructor
Lee Canyon Ski Resort
11.2018 - 04.2019
Senior Mortgage Banker & Team Lead
Platinum Mortgage DBA Great Lakes Mortgage Financial
04.2013 - 04.2020
Senior Mortgage Banker & Team Lead
United Shore Financial & Shore Mortgage
03.2010 - 04.2013
Western Regional Inside Sales Manager
Alpha Card Merchant Services
02.2007 - 11.2008
Associate of Science - Sales And Marketing Education
School Craft College
High School Diploma -
Plymouth-Canton High School
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