Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Hi, I’m
Jerome Baldwin
Data Analyst/ Administrative Support
Chula Vista,CA
Summary
Overview
6
years of professional experience
5
years of post-secondary education
Work History
Blue Marble CommunicationsSan Diego, CA
Administrative Assistant
10.2021 - Current
Job overview
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data over PO Reports for over five large-scale Projects.
TargetSan Diego, California
Customer Service Representative
07.2017 - 08.2021
Job overview
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management to assist in increasing sales margins in the sporting goods department from $50,000-$75,000 daily.
RGIS InventorySan Diego, CA
Inventory Analyst
11.2016 - 08.2018
Job overview
- Used analytical models and mathematical analysis to create and maintain key performance metrics for an average 95% accuracy rate on queries with clients..
- Maintained accurate, up-to-date documentation of supply chain processes for reliable reference such as employment scheduling and transportation tracking.
- Improved forecasting systems to maintain adequate materials and supplies.
- Evaluated and implemented new technology solutions to improve supply chain operations with coding systems (SQL, Java, and Python).
Education
San Diego State UniversitySan Diego, CA
Bachelor of Arts from Psychology
08.2016 - 05.2021
University Overview
Skills
Office administration
Availability
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Quote
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Timeline
Administrative Assistant
Blue Marble Communications
10.2021 - Current
Customer Service Representative
Target
07.2017 - 08.2021
Inventory Analyst
RGIS Inventory
11.2016 - 08.2018
San Diego State University
Bachelor of Arts from Psychology
08.2016 - 05.2021